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Mortgage Completions Manager
2 months ago
We are looking for Mortgage Completion Manager for our Harrow office.
JOB ROLE:
Manage a pipeline of cases in a fast-paced environment dealing with workflows and prioritising accordingly. Liaising with internal ( Underwriters, Credit Admin, Risk , Branches and BDMs) and external (Solicitors, Customers, brokers, Valuers) stake holders to ensure smooth assessment and completion of Buy to Let applications.
JOB RESPONSIBILITY :
- Reviewing all necessary legal documents and all completion queries such as searches reports, indemnity insurances from the solicitor and provide responses both written and verbal to support completion.
- Liaise with relevant stakeholders both internally and externally such as underwriters, valuers and solicitor in order to obtain information to progress cases to completion.
- Be the first point of contact for solicitors and brokers following the issuing of the formal mortgage offer. Manage and support queries related to offer conditions.
- Gain a full understanding of the BTL credit policy to resolve the completion queries and manage escalations where necessary.
- Support on satisfaction of legal conditions of the mortgage offer in line with the Banks lending policy and case requirements.
- Monitor and manage upcoming expiration of valuations, credit searches and offers.
- Assisting the solicitors and completions support team for smooth processing and completion of the case.
- Support the processing team in release of completion funds, ensuring deadlines are met and funds released as scheduled.
- Proactively manage a pipeline of Offerred and Legal instructed cases and provide monthly completions forecasts to the management.
- Liase with brokers and Intermediaries for any outstanding requirements to ensure progressing of a case.
- Ensure cases are smoothly progressing from offer to completion.
- Liase with internal teams eg Business, Credit Admin, Compliance, Products, Audit, etc during the process.
- Keep customers and brokers informed of the progress of post offer applications and explain the bank's timelines and requirements throughout the process.
- MIS preparation and maintenance for BTL Dept as a whole.
- Assisting CCO/CBO/Head Underwriter in preparing various PPTs, Reports for presenting to various authorities, committees related to BTL portfolio.
COMPETENCY:
- Exhibit sound knowledge and competency of Buy To Let /Asset backed loans in the UK
- You must have a sound knowledge of mortgage completions, post offer administration activities.
- Should have hands on experience on managing post offer documentation.
- Should have good knowledge of MS Office; Excel, Word, PowerPoint.
REPORTING RELATIONSHIP:
Reports directly to Chief Credit Officer
KEY INTERACTIONS/NETWORKS:
- Underwriters
- BDM’s / Brokers
- Solictiors
- Completions Support
- Products
- Compliance and Audit
- Credit Admin
- CCO /CBO/ ED & CEO
- Co-ordination with stakeholders, both internal and external
