Senior Project Manager

Job Title: Senior Project Manager / Operations Reconciliation

Duration: Until Dec 2024

Location: Edinburgh / Hybrid

Pay Rate: Competitive Via PAYE or Umbrella / Inside IR35

Role Purpose:

This role is responsible for E2E project management and delivery of the client on-boarding and change projects in Securities Services achieving the agreed scope, time, cost and quality outcomes for the client.The role provides for Project Management support within Europe, across Fund Administration, Transfer Agency, Middle Office, Global Custody and Trustee Services areas. The role will also include line management responsibilities for a team of Project Managers based in the same location.

The Senior Project Manager will be accountable for the end to end management and delivery of ‘change’ for key Securities Services clients in Asset Owner & Management (“AO&M”) sector that sit within the Global Project Delivery team.

Note:

Lead for delivery of an internal Operations Reconciliation project; experience of managing operational changes is required.

Key Accountabilities:

• Manage the end to end on-boarding of Clients in accordance with the HSBC Project Governance, Methods, competencies and change management frameworks
• Project definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvals
• Provide a single ‘change’ point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes
• Ensure the integration of all business functions to enable operational/ business readiness in the delivery of the solution
• Develop and baseline a detailed project plan to support required deliverables, activities, resource allocations and project interdependencies
• Develop and implement the required project governance structures including Project Steering Committees, working groups, escalation and decision pathways
• Manage overall resource forecasting and planning function
• Work with related teams to identify resources including key competencies, resource allocation and phasing
• Track the utilisation of resources in line with line/team managers
• Develop work plans and ensure clear deliverables in place and delivered
• Ensure resource forecasts are accurate and complete
• Implement project controls and reporting
• Develop manage and report project budget and stage gate approvals
• Report on actuals and forecast against plan and manage under/overruns and changes correctly
• Develop benefit realisation plan and coordinate reporting
• Produce, review and approval of project deliverables and documentation in line with HSBC methodologies
• Define effective business requirements and ensure signoff, aligned with SS standard
• Define detailed testing activities and controls
• Implement concise project reporting of decisions points, risks, issues, status and costs
• Ensure Clarity records are an accurate reflection of the status and stage gate of the project
• Understanding of regulatory and compliance environment and requirements
• Control, manage and report risks, issues dependencies and changes in scope
• Identify, analyse and mitigate dependencies, risks and issues
• Implement the change control processes to manage internal and external scope changes and impacts

Integrate SS Business Strategies and operational design into actionable deliverables and change management activities

Work with senior management and stakeholders to devise client review strategy to achieve optimization of client profile and profitability.

Required Qualifications, Knowledge & Experience:

Profile of Candidate:

• Disciplined project management professional with >8 years’ experience in the management of multiple parallel projects (small – medium) and the application of robust governance standards, including management of cost
• Experience in the delivery of projects utilising Agile techniques and understanding of product delivery in practice
• Experience of leading teams, supporting team development, capability uplift and performance management
• Able to demonstrate ability to build relationships with C-Suite/ Senior stakeholders and networks across the business
• Experience managing external clients and stakeholder in including regulators
• Experience of benefits identification, modelling and management techniques
• Strong business requirements management and testing awareness
• A solid understanding of SDLC and business change techniques including the application of industry-standard methodologies, techniques, complex modelling, and scenario planning.
• Financial Services experience, ideally in a Fund Administration, Transfer Agency or Investment Management field, with a proven experience and understanding of a complex Operations environment including current mandatory regulations
• Proven ability to prioritise competing demands
• Strong analytic and decision-making abilities
• Must be a team player and able to work with and through others

Behaviour Attributes

• Managing Change – Understanding of change management concepts, methodologies and practices and ability to apply them in a practical way within a project to achieve the project outcomes.
• Problem Solving – Finding relevant information and identifying key issues and relationships from a base of information, relating and comparing data form different sources, identify cause-effect relationships.
• Project Management –Manage project or programme of work to successful completion and expected business outcomes
• Stakeholder Management – Manage and build relationships with internal and external stakeholders and create an environment of trust.
• Client / Third Party Relationships - Develop a good working relationship with our existing software vendors, client contacts, product management and other relevant third parties.
• Innovate – Anticipate demand and needs from different customers and stakeholders and proactively plan for solution.
• Collaborate – Facilitate and demonstrate cooperation, collaboration and communication on a local, functional and regional level in order to influence and engage stakeholders in working towards a mutually beneficial goal.
• Lead and Think Strategically – Develop and maintain a network with external teams e.g. custody, investment operations, IT and with the middle office programme teams with which there are mutual dependencies for delivery; ensure that such dependencies are appropriately managed and act as role model when engaging with and delivering alongside those teams
• Develop Teams – Demonstrate the ability to effectively delegate and coach individuals and promote learning and development as a means to improve the organization’s capabilities

Knowledge & Experience / Qualification:

• least 8 -10 years relevant experience in change management or migration projects in securities / fund administration / fund middle office.
• graduate preferably in business administration, information technology or a similar discipline
• knowledge of Fund Accounting, Transfer Agency and Middle Office Vendor product – MultiFonds, Markit EDM, XSP, etc. are definitely an advantage
• an in-depth knowledge of the securities market and the associated market infrastructure for Fund Administration, Fund Middle Office and Custody business
• awareness of business, regulatory and technology change within investment management is essential.
• technical aptitude, including excellent knowledge in Microsoft Office, Microsoft Project and Excel macros