2nd Line Support Engineer

2 weeks ago

Stevenage Hertfordshire, United Kingdom CACI Ltd Full time

About CACI Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., 22,000 people worldwide.

CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. our mission is to use technology and data-driven insight to make a commercial difference.
CACI's Network Services business provides consultancy, network management and OSS, data centre solutions and managed services.

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities.

Our Technology and Network Services divisions provides a range of software, consultancy and managed services to SME and large enterprise clients from across the public and private sector. With our experience and understanding of big data analytics, systems integration, secure cloud and IT networks, we help clients improve operational processes, gain greater insight into their business and reduce costs.

CACI is looking to bring on a talented 2nd Line Voice Support Engineer within Network Services (NS).

Integration & Testing of Cisco Unified Communication -Voice Infrastructure
advanced AV network and connection issues
maintenance, and software upgrades for corporate video teleconference infrastructure and endpoints
to inquiries from staff, administrators, service providers, site personnel, and partners to provide technical assistance and support

with Cisco and Video/Audio conference System Technologies
to work closely with internal and external stakeholders including vendors on products and implementations
position may involve travel to Portsmouth.


Training
CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field.

In return you will be awarded with a competitive salary, excellent benefits and the opportunity to develop your career and skills within a growing company.

Innovation is hugely important to us and we guarantee everybody in the business gets to spend 5% of their time innovating and training. We understand that your career progression is important to you. Unlike many organisations, promotions happen twice a year at CACI. This gives you more opportunity to progress. Development
Your development is key and is a top priority for the team. We offer 3 types of training: externally run consulting courses, externally run bespoke courses and internal courses. Everyone has different training requirements which means everyone has their own training plan. A bespoke training plan will be created for you when you join.

We have a comprehensive list of schemes ranging from pension plans to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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