Senior Energy Claims Adjuster

1 month ago


London, United Kingdom Convex Insurance Full time

Senior Energy Claims Adjuster
Department: Claims
Employment Type: Permanent - Full Time
Focusing on providing excellent client service, the Convex Claims team directly impacts our mission to becoming the market's favourite insurer. As such we are building increasingly efficient processes, making use of relevant technology.
This is a leading edge, forward thinking claims adjusting role and will assume responsibility for claims handling activities and claims management relating to Energy claims arising from business written by Convex Group. This role is outcome-driven, and one which combines technical adjusting, account management, commercial and relationship management skills - underpinned by experience in fast paced, technology enriched environments. You will report directly to the Head of Energy Claims and be a key part of the Convex Claims team.
Claims management from first notification of loss to final settlement including coverage analysis; Actively managing claims to achieve the best indemnity outcomes
Alignment to Convex claims key performance indicators, governance frameworks, Convex claims procedures and processes
Review claims movements and be advisory to the business with regard to potential exposures
Take responsibility for data gathering and sharing industry or event knowledge with relevant colleagues
Ensure great loss outcomes and reserve accuracy through direct intervention on large loss events where required, and identification of loss trends which may impact ranking, reserves or risk selection
Build and sustain relationships with insurance underwriters, brokers and clients and work collaboratively together in addition to liaison with actuaries and data teams internally on loss related matters.
Contribute to the preparation of local claims reports and claims updates to the Board as required
Be prepared to participate in wider claims strategic initiatives or committees within the organisation
Understand our purpose enables us to deliver the best claims service experience to clients and also meet all regulatory requirements
Be an advocate for client service as a brand differentiator and demonstrate behaviour that align to the Convex core values
Robust energy risk and insurance experience within a fast-paced environment and focus on service excellence. (We would consider applications from claims professionals, energy risk engineers or energy claims lawyers.)
Flexible and adaptable to change, able to contribute in an entrepreneurial environment
Competitive Salary
~30 days Annual Leave
~ Birthday Leave
~10% Employer Pension Contribution
~ Private Health Insurance Medical Cover
~ Life Assurance Cover
~ Enhanced Parental Leave
~10 days of help with care (elder/ childcare) through Bright Horizons
~ Cycle to Work
~ Season Ticket Loan

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