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BI Analyst

4 months ago

Peterborough Cambridgeshire, United Kingdom Moorepay Limited Full time

As a Business Support Analyst your role will involve arranging new installations and upgrades, and scheduling changesforour ResourceLink software customers. Our customer base includes many of the UK and Ireland's most recognised brands, medium-large organisations across private and public sector. Your role will include scheduling theZellistechnicalchange team,liaising with externaland internalcustomers via extensive telephone and email communication, maintaining detailed and accurate records in our software systems.
Please note this position is a fixed-term contract covering a period of maternity leave, on a part-time basis (circa 22.You'll be based from our Peterborough office, working a a hybrid basis with a mixture of office and home working.
Receiving and reviewing service requests received online, via telephone calls and emails from customers regarding requests / updates to theirResourceLinksystems.
Scheduling the Zellis deployment team toperform various technical requests.
Assisting the business withgeneral enquiries and providing support as necessary.
Flexible in your approach to work.
Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.
we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.
As part of your benefits package, you’ll receive:
~ A competitive base salary.
~25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
~ Private medical insurance.
~ Life assurance 4x salary.
~ Enhanced pension scheme with company contributions up to 8.A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

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