Senior Remote Consultant

3 weeks ago

United Kingdom Bravo Networks Full time

Bravo Networks is the UK’s leading broker network who has invested heavily in technology and innovation in the last 2 years. Our purpose is to support independent regional brokers through their lifecycle with a range of services to ensure we grow protect and support independent regional brokers.

An exciting remote opportunity has arisen to join our Bravo Network team in a technical capacity as a Systems Support Consultant. This role will provide support and training to our Bravo Network members to enable them to achieve optimum use of the broking system (Acturis or Open GI) and meet regulatory and business requirements.

Consultancy services will include undertaking system efficiency reviews, creating and delivering bespoke training and provide ongoing technical and helpdesk advice.
This is a remote based role that will require travel to sites across the UK as and when required.


Provide industry knowledge and current technical systems expertise to assist in the development and update of the Bravo Networks Systems best practice blueprint for Acturis and/or Open GI software and improve systems to maximise productivity and revenue for members
Provide on-site consultations for System Efficiency reviews and identification of opportunities for growth through system maximisation.
Support businesses through system change, working alongside the software houses, ensuring a smooth transition from existing system and minimising disruption to the business.
Identify members’ training requirements and design and deliver bespoke training programmes, whether on site or remotely.
Provide Helpdesk support, responding timely to telephone and email support queries regarding the system, including account queries, month end support, reporting or technical issues, which may include escalation to the software houses if required, ensuring the query is fully resolved
Ensure the Letter suite is fully compliant and latest version accessible and maintained on the software house platform.
Assisting members to adopt the BN letter suite, including training members to make their own bespoke changes and maintain their own letter suite


These opportunities are for experienced Acturis, and preferably Open GI, super users who are willing to work as part of a team and manage stakeholders at all levels. Extensive Acturis experience – not just as a broker/user but in supporting the technical workings and processes of the platform.
A good understanding of the insurance broking environment and processes, including client side financial transactions.
Good working relationships with software houses and clients/partners.
Technically competent and the confidence to build credibility amongst senior stakeholders.
Demonstrable experience preparing and delivering training as well as coaching.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Holiday entitlement of 26 days plus bank holidays
~ Opportunity to progress your career across the entire Ardonagh family
~ Pensions scheme for when you feel it’s time to retire
~24-hour support for physical and mental wellbeing
~1 day’s paid volunteering day to give back to our communities
~ We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

The Ardonagh Group is one of the UK’s largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients’ challenges, offering an enviable range of products, services and solutions to their clients.

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