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Bar and Waiting Apprenticeship

4 months ago

Cheltenham Gloucestershire, United Kingdom Lifetime Training Full time

As a bar and waiting apprentice, you will be key to creating unforgettable moments for customers, whether you’re putting a smile on customers’ faces or recommending meals off the menu. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. There has never been a better time to join our evolving hotel company and be part of this incredible journey. We will provide our guests with a luxurious setting to unwind with a multi-year development plan to transform our properties into boutique design-led hotels, with a fresh and local approach to dining. We’re all about rewarding our teams hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Wage Stream – Access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter As a bar and waiting apprentice, you will... Provide customers with a heartfelt and memorable experience each and every time they visit Know the menu inside out, offering recommendations to customers. Greet, serve food and look after our customers whilst they dine with us. Assist the bar in preparing drinks which meets specs and customer expectations. Making sure front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. What your apprenticeship includes A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress A mixture of on and off the job training, including workshops and webinars Reviews every 12 weeks with your Line Manager and apprenticeship Trainer The chance to get Functional Skills in English and maths (if you don’t already have GCSE) A Hospitality Team Member Apprenticeship Qualification once you have completed the 15 month programme Requirements and Prospectus Desired Skills • Pride in delivering excellent customer service • Good teamwork ethic • Strong communication skills • The ability to work under pressure in a fast paced environment • Organised multitasker Personal qualities Passionate about developing your skills in the hospitality sector A willingness and desire to learn A smart and tidy appearance High standards of cleanliness and hygiene A flexibility to work weekends and evenings Qualifications required No previous qualifications required. Future prospects Ongoing training and development. With the opportunity to progress on the Greene King career pathway with access to 30 Apprenticeships, ranging from Level 2 to Level 7. Training to be delivered Hospitality Team Member Apprenticeship – Food and Beverage Service L2 including Functional Skills in Maths and English About the Employer Greene King is the country’s leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds. Employer Old Manse Hotel (Bourton-on-the-Water) Visit employer website Address Victoria Street Gloucestershire Cheltenham GL54 2BX The map below displays the employer’s location, please check travel times before applying.