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Head of Communities Experience
3 months ago
Job information Head of Admissions from the Company International Schools Partnership , this latest Head of Admissions job vacancy is located in the city St Leonards-on-Sea TN located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this Head field have been opened and published up to the specified time. School Head of Admissions
Claremont Independent School
This is a role for someone who is a natural leader, performance-driven, and comfortable with using data strategically.
The Head of Admissions reports solid into the Head of the school and has a functional reporting to the Regional Head of Admissions.
The Head of Admissions is a member of the School Senior Leadership Team.
Primary responsibility of implementing the Schools Admissions process, including lead generation, family journey, customer service, negotiation and objection handling, call scripts and parent communications.
Make calls to potential digital and non-digital leads to convert them into school tours and enrolments.
Support the School responsible in carrying out assessment of prospective students per the admissions policy.
Design and implement all policies and documentation related to student admissions (including admissions toolkits, templates, scholarship programs), with the support of stakeholders following ISP guidelines.
Work with the Head of School and SLT to develop appropriate programs and campaigns, such as referral schemes, scholarships, or working with feeder schools.
Develop and nurture mutually beneficial relationships with feeder schools, nurseries, universities, local businesses, government entities, education agents and other organizations to maximize student recruitment and retention at the school.
Support the Head of School to develop the school's communication and engagement strategy, based on the strengths and development areas, promoting the same within and beyond the school community.
Support the Head of School with participation in relevant national and regional conferences, events and competitions to raise the profile of the school, students and faculty.
Work with parent-facing administrative staff closely, to ensure the first impressions of the school are excellent leading to positive visitor experience.
Lead direct reports in the school to pursue excellence in operational efficiency and customer service delivery. Advise on effective continued support and communication to new families after students enroll at the school - ‘after sales care'.
Ensure school has clear retention data and targets to work towards.
Ensure school meet retention targets by developing and implementing a structured and personalized approach to retaining existing families based on gathering the appropriate information and early identification of at-risk families with a clearly thought-out action at the school.
Ensure that the school implements ISP customer service and customer experience standards and conducts regular trainings for all new front facing staff as well as refresher training courses for existing staff.
Bachelor's Degree from a relevant field (business administration or similar)
Demonstrable experience in student recruitment, enrolment, and retention (ideally in the commercial education sector).
Experienced in HubSpot or Salesforce, preferred
Begin with our children and students . Our children and students are at the heart of what we do. Wellbeing and safety are both essential for learners and learning. We apply school policies and procedures and embody the shared ideas of our community.
We make financial choices carefully based on the needs of the children, students and our schools.
We positively engage with personal and professional development and school improvement.
Takes an active part in leading their school or region; Community Focus . Integrity & Ethical Management . helps others feel valued; ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history.
ISP Commitment to Diversity, Equity, Inclusion, and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Job Types: Full-time, Permanent
Monday to Friday
Performance bonus
