Assistant Manager Restaurant

2 months ago

London, United Kingdom Chanel, Inc. Full time

An Assistant Manager is responsible for supporting the managing of sales, operations, asset protection, and human resources functions of the boutique to assure a great customer experience and optimum profitability. have good eye for aesthetics; and be proficient with the use of computers and software such as MS Word, MS Excel, MS PowerPoint, and MS Outlook.
Support them with consistent coaching, identify their development and training needs, and those of their team and partner with them to tailor individual action plans.
Translate strategic and business goals into concrete and individual actions and objectives .
assess, monitor and manage performance to ensure these goals are achieved.
Coach Supervisors into taking responsibility for the management, development and engagement of their own teams.
Take part in the recruitment, training, evaluation, motivation and development of the staff.
Network with Chanel colleagues to share best practices.
Be the voice of the Boutique Manager & HQ in communicating strategic vision, targets, projects and initiatives and ensuring that the team are consistently displaying the Chanel Values & Behaviours.
Partner with the CRM team to identify key opportunities and best practices for the store and support them with the training and development of the team in this key area.
Maximise the potential of all product categories carried in the store, capitalising on all available support (visual merchandising, training, clientelling , events, HR team…) Build a loyal Clientele, taking advantage of all clientelling tools from the CRM team.
Be the voice of the store by understanding business and local market to suggest actions and recommendations.
Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions.
Take accountability alongside Store Support for the health and safety management of the store.
Supervise loss asset protection and risk management.
Demonstrable Boutique management or supervisory experience either internally or within the luxury goods sector.
Excellent communication and relationship building skills.
Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity.
Fostering a sense of shared mission centred around inclusion and exceptional employee experience
Networking with interesting people not only within the organization, but across the wider industry and beyond
Continual development of business competence , both commercial and operational
Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
Promoting the autonomy of women
Private Medical Insurance covering pre-existing medical conditions and ability to add family members,Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
Financial Wellbeing: Pension, Life Assurance and Retail Discountsacross multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
Employee Assistance Programmes and Other Support Lines
Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
*We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.
Having a positive impact – on people, the environment and communities around the world.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
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