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Supervisor / Branch Manager

4 months ago

Dartford Kent, United Kingdom Hertz Europe Full time

As a Supervisor you will motivate the frontline team to achieve maximum delivery of exceptional customer service and plan and ensure yield opportunities by actively planning fleet volumes and labor resources with demand. The Supervisor will analyze and constantly improve financial performance through capturing all growth opportunities and maintaining low cost levels.

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

As a Supervisor you will motivate the frontline team to achieve maximum delivery of exceptional customer service and plan and ensure yield opportunities by actively planning fleet volumes and labor resources with demand. The Supervisor will analyze and constantly improve financial performance through capturing all growth opportunities and maintaining low cost levels.
Understand local market and actively deliver on sales opportunities.
Adhering to company SOP's for all rent and return provisions, to ensure the location is fully compliant, including control of customer data under GDPR. Ensures each location is compliant with health & safety, financial audit and compliance training.
FINANCIAL ACUMEN
- Publicly celebrates exceptional performance to create and nurture a performance culture.
FLEET & RESOURCE PLANNING
- Actively plans fleet volumes and labor resources in-line with demand. Monthly incentive scheme
- 33 days holidays (this includes Bank Holidays)
- Career development opportunities across Hertz UK and Europe
- Staff discount at locations across Europe

Helps others navigate planned and unplanned change.
* Actively seeks out new learning opportunities.
* Helps team/organization reduce obstacles and uncertainty.
* works to eliminate waste.
*