Director of Quality

2 weeks ago


Birmingham, United Kingdom The Country Club Of Birmingham Full time

Food and Beverage Director Direct Reports include:
Beverage Manager
Assistant Manager – Banquet Operations
Education and/or Experience
Bachelor’s degree from a four-year college or university.
Hospitality Management major preferred.
Substantial private club or hospitality industry experience with management and supervisory experience and progressive professional advancement.

Food and beverage cost controls and operating procedures
Marketing and promotion
Wine, spirits, and bar operations
monitors and takes corrective action as necessary to help assure that budgeted sales and cost goals are attained.
Responsible for proper cash and charge procedures, guest check analysis, tip reports, ticket controls and daily sales reports and analysis.
Assists in recruitment, training, supervision and separation of food and beverage staff.
Helps plan and approves the organizational chart and staffing and scheduling plans.
Assures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.
Monitors employee records to minimize overtime and keep labor costs within budget.
Assures that all applicable club policies and procedures are followed.
Helps plan and approves external and internal marketing and sales promotion activities for the
Establishes quantity and quality output standards for personnel in all positions within the department.
Ensures all legal requirements are consistently followed, including wage/ hour and federal, state or local laws for food safety and the sale/consumption of alcoholic beverages.
Ensure all energy management, preventive maintenance and other standards are consistently met.
Ensures that all new employees receive the appropriate safety instructions and training; establishes and enforces all safety policies and procedures including OSHA regulations and ensures that appropriate proof of training is documented to the employees’ personnel files.
Monitors purchasing and receiving procedures to ensure proper quantity, quality, and price for all purchases.
Helps develop wine lists and wine sales promotion programs.
Addresses member and guest complaints and advises the Assistant General Manager about appropriate corrective actions taken.
Serves as an ad hoc member of appropriate club committees.
Monitors appearance, upkeep and cleanliness of all food and beverage equipment and facilities.
Monitors employee dress codes according to policies and procedures.
Responsible for the proper accounting and reconciliation of the point-of-sale and member revenues.
Maintains records of special events, house counts, food covers and daily business volumes.
Audits and approves bi-weekly payroll.
Responsible for long-range planning for the department in concert with the club’s planning process.
Works with the club’s Chief Financial Officer to identify and develop operating reports and for ongoing control of the department.
Recommends operating hours for all food and beverage outlets.
Complete periodic china, glass, and silverware inventories.
Food Safety Certification
Alcoholic Beverage Certification
Minimum Level 1 Sommelier, Certified Sommelier Advantageous
Certification as a Mixologist or advancement towards certification

Founded in 1898, The Country Club of Birmingham offers superior social and recreational services to its members and their families.
Founded in 1898, The Country Club of Birmingham offers superior social and recreational services to its members and their families.
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