Business Operations Analyst

1 month ago


London, United Kingdom TikTok Full time

TikTok Commerce - Regional Operations Business Analyst, EMEA
TikTok is the leading destination for short-form mobile video. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Our platform is built to help imaginations thrive. That's how we drive impact - for ourselves, our company, and the communities we serve.
Our Mission is to create the most trustworthy E-commerce platform with a delightful service experience.
We are looking for an EMEA Business Analyst role who is responsible for building the metrics reporting system to help with business reviews and decision making. To build and present to stakeholders variance analysis regarding weekly/monthly/bi-monthly statistics, provide support & recommendations regarding performance.
This role enables our leaders to be data guided in their customer-centric decisions, through effective data analysis. As we continue to empower our people to create the most trusted, effortless experience, we provide the right data insights to think smart and move fast, together.
Build reporting information related to current support processes, by gathering and analyzing key data
- Develop data automated reporting solutions, and other proactive efforts that tie results to our overall business goals;
- Build custom data analysis tools, applications, and data manipulation utilities for the team. Innovations will include tools that provide Key Performance Indicators (KPI) metrics across multiple data sources through the consolidation of tools and markets;
- Lead analysis of all operational aspects of our business, including data gathering to determine strategic direction of the service delivery organization;
- Bachelor's degree or equivalent practical experience;
- Experience in business analysis and reporting management with a working knowledge of Customer Service operations within E-Commerce.
- Excellent written, verbal and interpersonal communication skills with proven ability to present data to stakeholders in a digestible manner.
- Experience of preparing and presenting data analysis insights to Senior Leadership (Director+) is a plus
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.



  • City of London, United Kingdom Nashrock Recruitment Full time

    A London Market Insurer is currently seeking an Operations Business Analyst for their expanding team. The Operations Business Analyst position is responsible for providing analytical expertise and support to the Operations Change Manager, Head of UnderwritingOperations, and the wider Operations team. The role involves driving operational change within the...


  • London, United Kingdom London Business School Full time

    London Business School are looking for a Security Operations Analyst to join Technology on a permanent basis.  The Security Operations Analyst role is responsible for operating the security tooling, processes and procedures involved in monitoring and defending London Business School’s networks and systems. The role is newly created to provide dedicated...


  • London, United Kingdom London Business School Full time

    London Business School are looking for a Security Operations Analyst to join Technology on a permanent basis.  The Security Operations Analyst role is responsible for operating the security tooling, processes and procedures involved in monitoring and defending London Business School’s networks and systems. The role is newly created to provide dedicated...


  • London, United Kingdom eBay for Business Full time

    Contract basis role through the end of the yearRole DescriptionnWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and...


  • London, United Kingdom London Business School Full time

    London Business School are looking for a Security Operations Analyst to join Technology on a permanent basis.  The Security Operations Analyst role is responsible for operating the security tooling, processes and procedures involved in monitoring and defending London Business School’s networks and systems. The role is newly created to provide dedicated...


  • London, United Kingdom London Business School Full time

    The RoleLondon Business School are looking for a Security Operations Analyst to join Technology on a permanent basis. The Security Operations Analyst role is responsible for operating the security tooling, processes and procedures involved in monitoring and defending London Business School's networks and systems. The role is newly created to provide...

  • Business Analyst

    2 weeks ago


    South West London, United Kingdom Kennedy Pearce Consulting Full time

    Business Analyst - Investment Operations Our client, a UK based International Investment firm who offer excellent hybrid working and Benefits, currently seek a Business Analyst on a 12-month FTC to support the Head of Investment Operations in increasing effectiveness and efficiency by reviewing existing processes and introducing standardisation and...


  • London, United Kingdom eFinancialCareers Full time

    We are looking for an experienced business analyst to work in the operational risk delivery team in Macquarie's Commodities and Global Markets Group (CGM). As a Business Analyst, you will work with business managers, operational risk managers and data analysts to transform processes, practices and systems to enhance operational risk and reduce risk of...

  • Lead Business Analyst

    2 months ago


    London, United Kingdom Methods Business and Digital Technology Full time

    Job Title Lead Business Analyst Job Type Permanent, full time Location Home based (This role will require regular UK travel and at times need you to stay away from home) Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our...


  • London, United Kingdom eFinancialCareers Full time

    We are currently looking for a dynamic individual to join our Business Change Practice as a **Business Analyst**; allocated to a multi-disciplinary squad delivering a range of diverse projects. The focus of this role will have you working with specialist technical teams, research analysts, and operational teams. There is a need to identify process change...


  • London, United Kingdom psd group Full time

    Business Analyst / Senior Business Analyst – Investment Management / Asset Management - £90,000 to £110,000 per annum Our client is a Global Pension fund and Multi-Asset Institutional Investor. They are currently building out a small change team within their London office and are looking to recruit an experienced Business Analyst. The successful...


  • London, United Kingdom eBay for Business Full time

    Contract basis role through the end of the yearRole DescriptionWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and...


  • London, United Kingdom eBay for Business Full time

    Contract basis role through the end of the yearRole DescriptionWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and...


  • London, United Kingdom eBay for Business Full time

    Contract basis role through the end of the year Role Description We’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team...

  • Business Analyst

    2 months ago


    London, United Kingdom psd group Full time

    Business Analyst / Senior Business Analyst – Investment Management / Asset Management - £90,000 to £110,000 per annum Our client is a Global Pension fund and Multi-Asset Institutional Investor. They are currently building out a small change team within their London office and are looking to recruit an experienced Business Analyst. The successful...

  • Business Analyst

    1 week ago


    London, United Kingdom KennedyPearce Consulting Full time

    Business Analyst – Investment Operations Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Our client, a UK based International Investment firm who offer excellent hybrid working and Benefits, currently seek a Business Analyst on a 12-month FTC to support the Head of Investment...

  • Business Analyst

    1 day ago


    London, United Kingdom KennedyPearce Consulting Full time

    Business Analyst – Investment Operations Learn more about the general tasks related to this opportunity below, as well as required skills.Our client, a UK based International Investment firm who offer excellent hybrid working and Benefits, currently seek a Business Analyst on a 12-month FTC to support the Head of Investment Operations in increasing...

  • Business Analyst

    4 days ago


    London,, UK, United Kingdom KennedyPearce Consulting Full time

    Business Analyst – Investment Operations Our client, a UK based International Investment firm who offer excellent hybrid working and Benefits, currently seek a Business Analyst on a 12-month FTC to support the Head of Investment Operations in increasing effectiveness and efficiency by reviewing existing processes and introducing standardisation and...

  • Business Analyst

    1 week ago


    London, United Kingdom KennedyPearce Consulting Full time

    Business Analyst – Investment Operations Our client, a UK based International Investment firm who offer excellent hybrid working and Benefits, currently seek a Business Analyst on a 12-month FTC to support the Head of Investment Operations in increasing effectiveness and efficiency by reviewing existing processes and introducing standardisation and...

  • Business Analyst

    1 week ago


    London, United Kingdom KennedyPearce Consulting Full time

    Business Analyst – Investment Operations Our client, a UK based International Investment firm who offer excellent hybrid working and Benefits, currently seek a Business Analyst on a 12-month FTC to support the Head of Investment Operations in increasing effectiveness and efficiency by reviewing existing processes and introducing standardisation and...