Consultant-application Support

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This is an excellent opportunity to join our Consultancy and Training team as an Applications Consultant, responsible for implementing software solutions for our local government clients.
You’ll be joining a team of experienced and enthusiastic consultants, providing your knowledge of local government processes and Idox software solutions to work with clients throughout the implementation process. The role includes providing guidance on best practise, training on how to use our products and configuring the software in conjunction with the customer to meet their statutory obligations while making the best use of our software solutions to streamline processes and gain efficiencies.
The role is ideal for someone who has worked on software solutions for Local Government or with experience of local government business processes. In particular, we would welcome those with experience in Planning, Building Control, Land Charges and Public Protection.
We are looking for someone who is motivated, self-sufficient and who will enjoy providing advice, consultancy and training services to clients.
Supporting customer success helps our clients and users to do more with finite resources. In return, Idox will help you develop your career. We are a company with ambition, but still strongly uphold the values of integrity in public service, as a software partner, through the Idox values of responsibility, integrity and excellence.
With Idox, you will learn more about the software itself, build industry knowledge and develop a set of strong business skills. You will receive the necessary training and coaching to support you through the onboarding process to ensure you’re able to deliver services in line with the team delivery targets. We offer a comprehensive benefits package and flexible working to support your wellbeing as well as your professional development.
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