Health Case Manager Coordinator

4 weeks ago

United Kingdom Cinque Ports Vets Full time

Client Care Coordinator Location: 36 St Johns Street, Huntingdon, Cambridgeshire Hours: Full time Practice: Cromwell Veterinary Group Huntingdon Salary: £11.44 per hour Practice Details

Job Title: Client Care Coordinator (Veterinary Receptionist)
44 per hour
Job Type: Full-time, Permanent
Are people, pets and positivity your thing?
If so, we would love you to join our fantastic front-of-house team as our new Customer Care Coordinator
At Cromwell Vets we pride ourselves on our excellent standards for patient and client care and rely on our client co-ordinators to help promote this.
Welcoming clients and their pets upon arrival
Answering the phone in a polite and friendly manner, dealing with any enquiries and booking appropriate appointments, using our in-house system.
Helping to assist with administrative duties including answering email enquiries and online booking requests.
Taking payments over the phone.
Confident using the telephone
Reception or Client Care experience
IT skills – confident in the use of Word, Excel and Outlook as a minimum.
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Wellness program including:
Employee assistance program
Cycle to work scheme
Established over 100 years ago, Cromwell Vets offer primary care services for small animals within the county of Cambridgeshire.
We provide a comprehensive diagnostics service as well as a 24-hour emergency care service that is available 365 day of the year to care of our patients at any time.
Our team is immensely proud of their work and keeping up with the heritage of caring for Cambridgeshire’s loveable pets.
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS .
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.

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