Account Manager, Digital Marketing Services
2 weeks ago
Wallace Health is a new breed of healthcare communications agency. Our team includes strategists, creatives, medical writers, storytellers and digital marketing experts. Weutilise insights and storytelling techniques, bringing together our creative talents, scientific knowledge, and digital skills to create compelling and persuasive content for medical professionals, patients and lay audiences.
We’re looking for an experienced and bright account manager who wants to make a big impact in a growing agency, where your enthusiasm and passion will inspire both our clients and our team.
You’ll be responsible and involved in every stage from pitch to delivery of projects across a variety of therapy areas, including genomics, oncology and private healthcare, and a range of formats – from websites to social media, email to infographics, video to brochures.
You’ll work closely with the senior leadership team where we can help you develop your skills and progress your career to the next step.
A life science degree or medical qualification
Minimum 3 years working in a healthcare or medical communications agency
Client services skills proven by great feedback and repeat business
Excellent project management and organisational skills
The drive to help the agency develop our services and grow new business
~ A passion for health and belief in the value of content to improve health and wellbeing
Experience mentoring or line managing junior team members
·Experience working to ABPI standards for pharmaceutical clients
·Knowledge of digital marketing strategies and experience delivering digital projects
·Project quoting, budget reporting and account forecasting skills
Responding to client requests, delegating tasks and working with the senior team
·Maintaining and developing client relationships, account retention and growth
·Working with colleagues to develop and deliver digital campaign and content strategies across multi-media formats for a variety of audiences
·Confidently managing and delivering projects on time and on budget
·Understanding your clients’ environments and changing needs, and identifying solutions and opportunities for account growth
·Project quality and regulatory adherence
This is an excellent opportunity to join a fast-growing agencyin an evolving digital space, where benefits include:
·Competitive salary with personal and agency performance bonus scheme (50:50)
·NEST pension contribution
·Hybrid working 2 days a week (WFH allowance of £6 per week and office equipment as needed)
·25 days holiday per year + bank holidays
·Support in professional development and 1 day per month to use towards self-learning and training, including the option of paid courses to gain new skills and recognised accreditations
·Wellbeing and rewards programme with YuLife, including discounts on gym memberships and fitness and mindfulness apps
·Wellbeing and counselling helpline
·Cycle to work, season ticket loan and childcare schemes
Disability Confident Committed
We are Disability Confident Committed.
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