Senior Business Operations Lead

4 weeks ago

Hatfield Hertfordshire, United Kingdom Biffa Full time

Whilst giving the highest priority to Safety, Health and Environmental goals, you will analyse and improve operational efficiencies, maximise financial performance, develop and deliver customer service excellence for external and internal clients, develop the potential of the transfer station with market-driven innovation, and manage the performance and development of personnel; Why it’s an opportunity not to be wasted.

~ Driving operational excellence of the site in compliance with its permit, licence, discharge consent and any other legal requirements. By delivering no EA CAR scores from site visits, no major breaches of the discharge consent, no reportable emissions and no waste stock
~Reviewing the order book to ensure that the site has sufficient capacity, labour and resources to meet the requirements, immediately highlighting any potential failings to the Depot Manager. Manage human resources to maximise performance and carry out line management functions relating to personnel issues. Establish and implement departmental policies, goals, objectives, and procedures. Participate in the development of new projects to be launched, and lead project implementation, as requested.
~ Work alongside like-minded waste professionals in a brilliantly diverse environment built on transparency – not bureaucracy.
~ Experience of working within the Hazardous Waste industry.
Working knowledge of Hazardous waste legislation.
Computer literate/using MS Office applications.
Experience in the preparation of risk assessments & method statements.
Understanding of the commercial aims of contracts.
Experience of building and maintaining customer relationships.

Competitive salary
Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
Generous pension scheme.
Medical and dental scheme.
Retail and leisure discounts.
Holiday and travel discounts.
Bike to work scheme.

Changing the way people think about waste.
At Biffa, we love working with waste. 1 choice for business waste management.

Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

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