Area Operation Manager

3 weeks ago

Melksham Wiltshire, United Kingdom CityWorx Full time

Cityworx are recruiting a Regional Operational Manager in partnership with a Leading Childrens Care Provider. A primary focus for the region in attaining stability, excellent outcomes for young people, developing outstanding services, professionally trained staff and attain financial viability to secure growth.

Ensure that all staff adhere to policies and procedures and relevant external legislation

Work to the strategies, budgets and plans agreed with the organisation, and collaborate in the conduct of regular evaluation of progress against service and wider organisational development plans

Support the development and delivery of high quality therapeutic framework in accordance with the aims, objectives and standards.

To ensure that each children’s home meets and exceeds the standards and expectations contained in its Statement of Purpose as well as fully complying with Ofsted requirements and recommendations.

Ensure the safety of all children and staff, and that safeguarding practice, procedures and recording meet all current requirements and expectations.

Direct and manage all matters of statutory compliance for the home (and the school where relevant) and ensure that all statutory requirements are met.

Regularly scan the regulatory horizon and maintain up-to-date personal knowledge of all statutory requirements.

Ensure continual quality improvement to achieve and maintain Ofsted Outstanding/Good.

Ensure that effective placement plans, risk assessments, risk management and health care plans, and all relevant documentation, are in place for all resident children.

Identify, report and manage current and emergent risks, including those that may impinge upon safeguarding and statutory compliance or inspection rating. Devise and direct improvements to mitigate risks.

Ensure that all requirements for data capture and the use of relevant management information systems are met.

Manage local budgets and financial controls. Work closely with Head Office Finance team and highlight any financing required to support key deliverables

To establish and maintain effective working relationships with Local Authorities and other key agencies to achieve best outcomes for young people, promote the business interests the Group within the region and maximise opportunities to provide additional services to existing customers

To liaise with customers to ensure all quality assurance issues remain a key focus by way of regularly seeking customer feedback on service provisions

To ensure consistency of Regulation 44 inspections via continuous monitoring of standards

To investigate complaints and attend community meetings as and when required

To ensure that company policy and procedures are adhered to and that there are systems in place to monitor the administration of each of the home’s affairs

To ensure high levels of productivity and best use of company resources through close monitoring of rotas, management of agency usage and monitoring training attendance

To ensure that each establishment is maintained to a high standard in line with Health and Safety requirements so that staff and young people can live and work in safe and comfortable environments

To assist with analysing weekly Key Performance Indicators and addressing patterns/trends to ensure continued improved performance

To provide Senior Management cover as and when required and complete all other duties reasonably requested

Where applicable lead in the management of Local Authority block contracts and ensure that regular monitoring activity and review meetings are undertaken effectively

Carry out training needs analysis for the region and liaise with Training Service Manager to deliver needs

Please do not apply unless you have significant experience of working with Ofsted and childrens services at a senior level.

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