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Account Manager

1 month ago

Exeter Devon, United Kingdom Situ Full time €32,000

Do you have a background in account management and/orsales? What about previous experience in or an interestin exploring the serviced accommodation industry as a future career path? Maybeyou’re eager to work in an environment where your free time is as valued asyour work hours, and a culture with a benefits list to shout about?
Situis an established serviced accommodation agency headquartered in stunningExeter, Devon. We connect people with choice corporate accommodation that feelslike home, wherever in the world they might be. Service with heart is how we ensure a 100% client retention rate.But it isn’t just our clientele who get this top-quality treatment, it’s our ownpeople too.
Recognisingand nurturing talent is a fundamental part of Situ culture, and we alwaysreward hard work. 2023 alone saw 19 internal promotions within our company, andour dedication and investment in our teams is what makes us a renowned globallygreat employer. We’repeople people - diversity and inclusion is paramount to everything we do hereat Situ. From collectively speaking 17 languages, to over half of our leadershiproles being held by women, to our dedicated employee committees - we work hardto ensure everyone sees Situ as a safe space.
We’reon a mission to revolutionise corporate accommodation with our unique approachto the industry and are seeking top-notch people to help us achieve that goal.
This role will have a portfolio of Travel clientssolely responsible for day-to-day account management of existing and newcorporate travel clients, including a mixture of travel management companiesand direct companies. Reporting into the Account Director, you will worktogether to create strategies and forecasts for each account, with regularreviews, and opportunities to work with other verticals and functions withinthe business, for business and personal growth. This role will requireattending relevant industry events, and does require travel to these, and alsoto visit clients in their home locations so some international travel isneeded. This role can be based in either our HQ in Exeter, or our Londonoffice, and will require travel to both on average every 4-6 weeks.
Day-to-daymanagement of existing and new corporate travel clients
Ongoingdata analysis of data enquiry and booking patterns
Conductingregular calls, meetings, account reviews and entertainment with clients tomaintain and grow stronger relationships
Workwith the Account Director on creating strategies and forecasts for each accountwith regular reviews
Accountmanagement – ideally in travel industry, but other industries will beconsidered
Proficiencyin Microsoft tools
Experiencein reservations/revenue/sales in the serviced apartment industry would bebeneficial, but not essential.
27 days of holiday per year (includingtwo reset days) plus bank holidays and your birthday off.
Workplacepension - employer contribution increasing with length of service.
Training support and growth opportunities.
Company events.
Long service awards.
The opportunity to travel.
Private health insurance.
Enhanced policies such as maternity andpaternity.
Employee assistance programme, including24-hour access to a GP.
Free eye test.
Salary sacrifice programmes for electricvehicles, cycle equipment and tech.
Subscriptionto online benefits and discount package.
Company bonus scheme.
Access to mental healthfirst aiders and Diversity, Equity and Inclusion champions.
Being part of the dynamicand fast-growing alternative accommodation industry, whilst working with agreat team
Starting at £32,000 plus benefits andopportunity to take part in the company bonus scheme
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