Program Manager

2 weeks ago

London, United Kingdom VAL WADE RECRUITMENT Full time

Job Description

Assistant Registrar, Academy in the Arts, Permanent role, £30k-£35k annum

Our client a prestigious academy in the arts requires an Assistant Registrar. In this role, you will play a crucial part in developing, promoting, overseeing, coordinating, administering, and delivering undergraduate and postgraduate degree, diploma, and certificate programs.

Responsibilities:

  • Set up, process, and maintain student records and files
  • Collaborate with the Head of Quality Assurance to ensure quality standards are met
  • Lead student tuition fee invoicing and payment tracking
  • Liaise with agencies such as the Student Loans Company
  • Contribute to the development of the student records database
  • Represent the Registry team at Induction and Open Day activities
  • Act as the Information Management Champion for the Faculty of Education
  • Manage Admissions Officer and Assessments Officer for student records
  • Coordinate with Assessments Officer for student requests and outcomes
  • Maintain internal quality assurance processes and compliance with external standards
  • Ensure compliance with consumer law and regulatory requirements in public-facing documents
  • Assist with annual policy review and dissemination
  • Track student fee payments and coordinate data returns
  • Oversee processing of criminal record checks
  • Coordinate the development of the student records database
  • Process assessment results and correspondence with External Examiners
  • Coordinate printing of award certificates and transcripts
  • Liaise with Registrar for Awards Day organisation
  • Manage alumni relations and analyse return data

Desired attributes and skills

- Educated to Degree level (or equivalent experience)

- Experience in an administrative capacity in a data-sensitive, customer-centered environment

- Previous experience of working within Further/Higher Education

- Experience of working in all areas of student lifecycles with knowledge of student finance

- Ability to work well in a team situation to agreed targets, maintaining confidentiality

- Competent written and oral skills to provide clear and concise information

- Experience of interpreting and giving advice on policies and regulations, including Competition & Markets Authority and General Data Protection Regulations

- Customer-focused approach with confidence in dealing with enquiries from internal and external stakeholders

- Ability to build rapport and work with different people

- Ability to work quickly and accurately under pressure

- Ability to prioritize work effectively and take initiative

- Strong IT skills using Microsoft Office: Word, Excel, PowerPoint, Databases

- Knowledge of financial IT packages and bespoke databases

- Tact and diplomacy

- Interest in working in an arts environment

Due to the large number of applications that we receive, only shortlisted candidates will be contacted.

Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities’ employer and agency.

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