Freelance Social Listening Specialist

2 weeks ago


London, United Kingdom Salt Full time

Job Description

I’m seeking a freelance Social Listening Specialist to help monitor, analyse, and interpret social media conversations and trends to provide valuable insight and recommendations to inform marketing strategies and improve customer engagement.

You will:

  • Utilise a variety of tools and techniques to gather data from social platforms, analyse sentiment, identify emerging topics, and track competitor activity
  • Collate and analyse large volumes of social media data to gain understanding of consumer preferences, behaviours, and opinions, and provide actionable recommendations to stakeholders
  • Prepare and deliver insightful reports and dashboards that effectively communicate findings to non-technical audiences

You will need:

  • At least 5 years of experience in social media monitoring and analytics
  • Proficiency in social listening tools, such as Brandwatch, Talkwalker, Sprinklr, Hootsuite and others
  • Experience in crisis management and reputation monitoring is a plus
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