Current jobs related to Head of Customer Delivery - United Kingdom - JBM

  • Head of Project Delivery

    3 hours ago

    United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Head of Project Delivery required for rapid-growth UK FinTech business.Company:Series-A funded scale-up FinTech business, taking the payments space by stormRecognised and partnered with leading global financial institutions and major blue-chip merchantsEnterprise clients are already entrusting these guys with their business! – It’s a great...

  • Head of Network Delivery

    1 month ago

    United Kingdom iO Associates - UKEU Full time €80,000 - €110,000

    Head of Delivery Belfast - Hybrid Permanent £iO Associates have partnered with an AI product-based consultancy who are on the lookout for a Head of Delivery to join them on a permanent basis. The business develop and deliver next generation AI technologies to the likes of the UK MoD, Government departments and commercial clients. They're looking to...

  • Interim Head of Delivery

    3 weeks ago

    United Kingdom Tech Pursuit Full time

    Interim Head of ERP Delivery – 6 month contract – Outside IR35 – London (hybrid) We have an exciting opportunity for a Head of Delivery to join a growing organisation. Leading a team of PM's & BA's, you will have responsibility for managing the enterprise technology portfolio. What you will be doing: Be the lead for developing & managing the...

  • Interim Head of Delivery

    3 weeks ago

    United Kingdom Tech Pursuit Full time

    Interim Head of ERP Delivery – 6 month contract – Outside IR35 – London (hybrid) We have an exciting opportunity for a Head of Delivery to join a growing organisation. Leading a team of PM's & BA's, you will have responsibility for managing the enterprise technology portfolio. What you will be doing: Be the lead for developing & managing the...

  • Head of Customer Success

    1 month ago

    United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Head of Global Customer Success (Mat Cover)Company:Series-A funded scale-up RegTech business, in growth mode!Recognised and partnered with leading global financial institutions!Helping FI’s make historically complicated processes, super simple and save them a lot of time!The opportunity:Initially a Maternity cover role (6 months), but with definite scope...

  • Head of Customer Success

    7 days ago

    United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Head of Global Customer Success (Mat Cover)Company:Series-A funded scale-up RegTech business, in growth mode!Recognised and partnered with leading global financial institutions!Helping FI’s make historically complicated processes, super simple and save them a lot of time!The opportunity:Initially a Maternity cover role (6 months), but with definite scope...

  • Head of Solution Delivery

    1 month ago

    United Kingdom 83zero Full time €75,000 - €90,000

    Role: Head of Solution Delivery Location: Middlesbrough (Hybrid, 2-3 days in the office) Salary: £75,000 to £90,000 per annum Are you ready to lead a team driving innovative software solutions in the construction industry? Join a leading UK-based construction-specific software company with a clear mission to deliver cutting-edge end-to-end solutions...

  • Customer Delivery Driver

    3 weeks ago

    United Kingdom Tesco Ireland Full time £29,350

    About the RoleWe are seeking a skilled and customer-focused Customer Delivery Driver to join our team at Tesco Ireland. As a key member of our delivery team, you will be responsible for providing an exceptional home shopping experience for our customers.Key ResponsibilitiesDeliver groceries and other items to customers in a safe and efficient mannerProvide...

  • Customer Delivery Driver

    3 weeks ago

    United Kingdom Tesco Ireland Full time £29,350

    About the RoleWe are seeking a skilled and customer-focused Customer Delivery Driver to join our team at Tesco Ireland. As a key member of our delivery team, you will be responsible for providing an exceptional home shopping experience for our customers.Key ResponsibilitiesDeliver groceries and other items to customers in a safe and efficient mannerProvide...

  • Head of Programme Management Office

    18 hours ago

    United Kingdom University of Greenwich Full time

    The University of Greenwich is seeking to appoint to the post of Head of Programme Management Office to lead the programme coordination and project administration resource for all estates projects. The University of Greenwich is one of the largest universities in the UK and works with universities across the world delivering its programmes. With...

  • Head of Sales

    7 hours ago

    united kingdom BullionByPost Full time

    Package Description Base salary between £50k and £60k depending on experience. Bonus of up 30% of base, paid twice yearly, depending on Company performance. 25 days holiday (with the option to buy more). 8% Pension employer contribution scheme. Please note: this is an office based role from our Birmingham head office. This role does not qualify for visa...

  • Head of Customer Experience

    4 weeks ago

    united kingdom Midland Heart Full time

    Head of Customer Experience Location: Birmingham, Bath Row, B15 1LZSalary: circa £80,000 per annumHours: 35 hours per weekContract Type: Full Time, Permanent The Role Are you passionate about delivering high service standards and championing consumer rights? Do you have the leadership skills needed to develop and drive a responsive and impactful...

  • Head of PMO

    18 hours ago

    United Kingdom University of Greenwich Full time

    The University of Greenwich is seeking to appoint to the post of Head of Programme Management Office to lead the programme coordination and project administration resource for all estates projects. The University of Greenwich is one of the largest universities in the UK and works with universities across the world delivering its programmes. With...

  • Mortgages - Head of Customer Service & Collections

    18 hours ago

    United Kingdom The Curve Group Full time

    Head of Customer Support (Mortgages) Milton Keynes Hybrid role - 3 days in the office, 2 from home Founded in 2007 our client is one of the fastest growing banks of their kind in the UK. They offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate...

  • Bar Operations Manager

    3 weeks ago

    United Kingdom The Stags Head Full time

    About The Stags HeadThe Stags Head is a renowned Irish pub seeking an experienced Assistant Bar Manager to join our team. As a key member of our management team, you will be responsible for ensuring exceptional customer service and maintaining a high standard of bar operations.Key ResponsibilitiesCustomer Service & Guest Satisfaction: Ensure all customers...

  • Bar Operations Manager

    3 weeks ago

    United Kingdom The Stags Head Full time

    About The Stags HeadThe Stags Head is a renowned Irish pub seeking an experienced Assistant Bar Manager to join our team. As a key member of our management team, you will be responsible for ensuring exceptional customer service and maintaining a high standard of bar operations.Key ResponsibilitiesCustomer Service & Guest Satisfaction: Ensure all customers...

  • Technical Delivery Manager

    3 weeks ago

    United Kingdom Maxwell Bond Full time €70,000

    Fed up working the same projects that is starting to feel like groundhog day? Waiting to hear/see a role that is working with niche/innovative technology that is exciting and something you don't see everyday? heads up... if you're a Project Manager or a Delivery Manager - then this is the role you've been waiting for! We're working with a technology...

  • Technical Delivery Manager

    3 weeks ago

    United Kingdom Maxwell Bond Full time €70,000

    Fed up working the same projects that is starting to feel like groundhog day? Waiting to hear/see a role that is working with niche/innovative technology that is exciting and something you don't see everyday? heads up... if you're a Project Manager or a Delivery Manager - then this is the role you've been waiting for! We're working with a technology...

  • Mortgages - Head of Customer Service & Collections

    18 hours ago

    United Kingdom The Curve Group Full time

    Head of Customer Support (Mortgages) Milton Keynes Hybrid role - 3 days in the office, 2 from home Founded in 2007 our client is one of the fastest growing banks of their kind in the UK. They offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate...

  • Head of HSE

    1 week ago

    United Kingdom Boss Professional Services Full time

    Head of HSE This company is a leader in hydrogen infrastructure, providing innovative solutions for the safe supply, storage, and transportation of hydrogen. Focused on supporting the clean energy transition, they help move hydrogen from source to end users across industries. Committed to safety, sustainability, and efficiency, the company delivers tailored...

Head of Customer Delivery

2 months ago

United Kingdom JBM Full time €80,000 - €90,000

Location: London (2-3 days in the office)

Role: Head of Customer Delivery

Sector: AI/ Cleantech

Salary: £80-90k + options

We're working with an amazing mission-driven start-up that's making the world a greener and cleaner place by leveraging AI to improve recycling efficiency.

The company is growing at a rapid pace and is looking for a Customer Service Specialist to take them to the next level by creating alignment and cohesion across IT, Account Management and Data teams.

If you have leadership experience in a Series A-B startup and have led on B2B customer services in a global setting, this role is for you

What you'll be doing:-

  • Analyse and interpret data to drive performance across the business
  • Lead and coordinate teams across account management, IT and data responsible for the delivery of product and services to customers.
  • Take a hands-on approach to leadership and provide day-to-day guidance and support to the team.

What you'll need:-

  • 7+ years experience in a customer-facing management role in early stage/series A-B startup environment
  • Degree, or equivalent experience, in a technical (e.g engineering) or analytical subject
  • Ability to work from London office 2-3 days per week, with occasional travel across the UK and Europe
  • Highly organised and structured, including evidence of working with customers globally
  • Creative approach to problem solving with customers and internal stakeholders
  • Leadership Experience: Proven track record of leading small teams and managing complex projects in a fast-paced environment.
  • Excellent Communication: Strong interpersonal and communication skills, capable of inspiring and influencing stakeholders at all levels.