Senior Field Service Engineer

3 weeks ago

Inverness Highland, United Kingdom Alternative Heat Ltd Full time

Alternative Heat is a leading provider of biomass boiler systems and off site pre-fabricated MEP Solutions. We offer a full operation and maintenance package for all the systems we provide. We currently have a team of service and maintenance engineers covering our biomass installations throughout the UK and we are looking to expand this team via the recruitment of an additional full time Senior Field Service Engineer.

This role will be based at our Inverness offices, however the candidate will typically travel to site from their home location on a daily basis. The majority of works for this role shall be within the Highlands of Scotland on a range of sites for prestigious Local Authorities.

Role Overview:

We are seeking a dedicated and highly skilled Senior Field Service Engineer with a keen interest in progressing into the Biomass sector. This is an exceptional opportunity for a technically minded individual who possesses a solid background in Commercial Plumbing & Heating and/or Commercial Electrical Industry, with biomass specific training provided by the company . The ideal candidate will have a robust work ethic and a desire to grow within our innovative company.

As a Senior Field Service Engineer, you will be responsible for the ongoing Planned & Re-active maintenance, day to day repairs and ensuring commercial biomass heating installations are maintained in line with legislative and contractual compliance. Your role will encompass a variety of tasks that ensure the optimum performance and reliability of our systems.

Job Title - Senior Field Service Engineer

Location - Inverness

Hours - Monday-Thursday 8am-5pm and Friday 8am-3pm

Salary - Competitive Depending on Experience

Core Responsibilities of role:

  • Carry out Planned & Reactive maintenance tasks on commercial heating systems to include pumps, control valves, pressurisation units, and associated Mechanical / Electrical Services incl. Control Systems, Fuel Stores and augers.
  • Transition quickly into the Biomass sector by attending bespoke training courses and on-site learning workshops relevant to the plant being maintained.
  • Respond promptly to breakdowns and equipment failures, diagnosing issues and implementing repairs using own initiative engineering experience to minimize downtime.
  • Conduct servicing tasks to a high standard ensuring legislative & contractual compliance is upheld.
  • Maintain accurate records of all work performed on site, via company tablet and cloud based asset management software.
  • Provide excellent customer service, integrating with client representatives on site and building strong relations with key members of our client’s team.
  • Collaborate with internal team members and other departments to ensure seamless operations.

Essential Criteria:

  • SNVQ (or equivalent) in Commercial Plumbing & Heating and/or Electrical Installation.
  • Valid Driving License
  • Minimum of 5 years' experience in a related industry.
  • Strong knowledge of mechanical systems, electrical circuits, and heating principles
  • Excellent problem-solving skills and a methodical approach to diagnostics
  • Proficient in the use of hand tools and trade-specific equipment.
  • Background in commercial heating systems, with experience in on-site, hands-on work.
  • Strong problem-solving skills & technical ability with a proactive approach.
  • Excellent communication and interpersonal skills.

Desirable Criteria:

  • Previous experience in the Biomass sector.
  • Additional certifications related to heating, plumbing or electrical disciplines.
  • Qualified in Oil/Gas Servicing (OFTEC / Gas Safe Modules)

Employee Benefits:

  • Full in-house training and career development opportunities
  • Company Vehicle & relevant IT equipment
  • Competitive pension scheme
  • Life assurance scheme
  • Health cash plan
  • Free annual health check during working hours
  • 30 days annual leave increasing in line with length of service.
  • Social events organised for all employees throughout the year via our Health and Wellbeing committee.
  • Friendly and supportive working environment

Join our growing team in this exciting and challenging role, send your CV and covering letter by clicking the “Apply now” link below.

For more information on our company please visit our website:

Alternative Heat is an equal opportunities employer.

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