IT Analyst
3 weeks ago
Job Description
IT Analyst
SearchDATA Group have partnered with a law firm that lives and breathes innovation. From the moment they were founded they began making waves in the industry and have continued to do so ever since.
Operating out of Liverpool, they intend to grow their office into a hub for their services throughout the whole of the UK. If you want to be a part of this exciting expansion, you need no more than to apply here
Typical Duties
- Becoming the first line of support for all hardware and software issues.
- Sharing solutions with the team in order to establish higher standards and pool of knowledge
- Ensuring issues that are open are chased and completed.
- Provide ideas for improvements that could be made to the quality of service.
- Logging issues on the system.
What are the requirements?
Required:
- 1+ Year of experience in service desk support roles
- Understanding of O365
- Experience in Microsoft Exchange
- Able to work effectively under pressure
- Capable of working within a team
- Previous experience with legal tech/document management systems
What are they offering?
- 25 Days annual leave
- Private Medical Insurance
- Hybrid (3 days per week in Liverpool Office)
- Gym membership
-
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