Project Control Manager, ITAB UK Hemel Hempstead

1 month ago

Hemel Hempstead Hertfordshire, United Kingdom ITAB Shop Concept AB Full time

Why Recruiting:

ITAB UK is is seeking a qualified, hands-on, and energetic person ready for their next career move.

About the position:

This key position requires a dedicated individual who will assume responsibility for the role. They will have an opportunity to contribute towards successfully implementing the One ITAB strategy which will focus and guide the business through a period of exciting development.

Job Description this role will include, but not be limited to:

The Project Control Manager (PCM), reporting into the Operations Manager, manages project activity to support sales opportunities for the supply of equipment and services for the retail sector.

A fundamental responsibility of the PCM is to ensure that all physical activity is reflected accurately in our ERP system through the administration of Sales Orders and other connected ERP processes. All activity must be planned to deliver the customers’ requirements to agreed costs and time. This includes the preparation of quotes and estimations by the work breakdown and program, maintaining close liaison with all relevant departments.

Working in partnership with the Operations Manager within the designated customer team, this role will ensure that all activity is visible and reported accurately into Salesforce or other reporting tools such as bespoke project trackers. The role is also key to the customer team being able to deliver project activity to the agreed commercial profit targets and ensure that the activity follows agreed company processes and standards.

The PCM will join a customer team responsible for the following activities:

  • Equipment call-offs
  • Internal Pricing Enquiries from Procurement through the RFQ process
  • Detailed equipment and services quotations to the end client (usually a retailer or their appointed Main Contractor)
  • Sales order entry using our ERP software
  • Month end routines/ Invoicing / Commercial invoices for exporting goods overseas
  • COP stock conversions and management of vesting agreements
  • Project co-ordination with other departments such as Procurement, Warehouse, Design, Sales, Finance and Site Project Managers
  • Be a client-facing point of contact for operational elements of ITAB’s service provision
  • Run daily reports to check all goods have been despatched as requested
  • General office based tasks to support operational activity
  • Using customer online portals to manage programme requirements
  • Liaising with Main Contractors and Quantity Surveyors as required
  • Managing lead times and customer expectations

In addition to the above, the PCM would be expected to take on the following responsibilities:

  • Supervision of Project Control Co-ordinators where appropriate and project workstreams dictate
  • Initiate project meetings, manage and document when required
  • Make project control decisions on own initiative in line with customer margin targets

Objectives / Key deliverables / KPIs

  • Expediency & Accuracy of data entry of equipment and service rows on sales orders
  • Expediency & Accuracy of call-offs for equipment using bespoke tools and spreadsheets
  • Accurate and reliable data entry of delivery dates/times and to ensure these match other operational factors
  • Release of sales orders for invoicing to reduce GDNI against agreed targets (time between dispatch and invoice)
  • Release of sales order value to ensure customer team sales targets are met each month
  • Reduction of queries through improved organisation of supporting documents required to Invoice orders smoothly
  • Up-to-date maintenance of trackers and other forecast visibility tools
  • Up-to-date maintenance of sales orders to ensure the ‘order book’ visible to the business reflects the truth
  • Increased customer satisfaction through meeting expectations (SLA) for quotation timeliness
  • Increased customer satisfaction through general customer service

Key Competences / Skills

  • Attention to detail / Organisation
  • Competent in the use of Microsoft 365 (Word, Excel, Outlook)
  • Competent in the use of ERP software
  • Comprehensive understanding of Commercial principles such as cost price, sell price, gross profit
  • Comprehensive understanding of project delivery principles such as Project timelines, order of events, logistical requirements
  • Comprehensive understanding of physical retail equipment
  • Aptitude to read technical store planning drawings and recognise equipment and overall dimensions to aid equipment selection and call off
  • Ability to efficiently gather information from different parts of the business, such as Warehouse, Logistics, Procurement and Manufacturing relating to the delivery of retail installation projects
  • Briefing skills (written and spoken articulation) to the Implementation team on the key requirements for delivery and installation in line with the agreed process
  • Ability to communicate with Production, Warehouse, Project Management and Implementation teams in a busy and high pressure environment
  • Willingness to be flexible with working hours to respond to the needs of the business

Qualifications & Experience

  • Work experience:A project management role (Minimum of 3 years)
  • Industry experience:Experience within a Retail Services delivery company
  • Experience within a manufacturing or engineering environment
  • Business travels:Mainly office based, but there may be occasional visits to other ITAB offices or client sites

We Offer

  • Working within a professional team that fully dedicates itself to a common goal.
  • ITAB Values & way of working; ACT – Think Ahead, Think Consumer, Think together. Innovative products and solutions in company striving to contribute for sustainability.

Application and contact

Please note that our applications are handled ongoing throughout the process, and we accept applications via our website.

ITAB UK is part of ITAB Group.
ITAB Group sells, designs, develops, manufactures and installs complete shop concepts for retail chain stores. With our expertise, long-term relations and innovative solutions ITAB is at the forefront as partner in the retail business.

ITAB offers career opportunities in an international workplace. We continuously act and strive together for a sustainable future – for business, people and environment. ITAB as a friendly place to work with good working conditions in an attractive, equal-opportunity, safe and healthy workplace.

Please find out more at

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