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Clinic Manager and Senior Physiotherapist

4 months ago

Farnham Surrey, United Kingdom Bodyset Full time

Job Description Reporting to the Head of Clinical Operations, you'll be an integral part of the Clinical Management Team at Bodyset and you'll be expected to act as an ambassador for the Company, with accountability for the daily operations and service delivery for their clinic, ensuring quality outcomes and financial performance.
As a Senior Clinical Specialist you are also expected to provide the very highest standard of care to a self-pay and private medical insured patient caseload, by consistently delivering against our well established and evidence-based clinical pathways from initial triage to discharge.
You will drive team performance and productivity through the direct line management of practitioners and support staff, as well as maintaining standards locally in line with company objectives.


CLINICAL MANAGEMENT:

Maintain a clinical case load
Responsible for clinic performance and optimisation
Increase revenue by engaging in service channels, partnerships and networking
Be accountable for the team’s compliance with all Bodyset policies, procedures, guidelines and regulations, ensuring that the clinic is prepared for audit 365 days a year
Strive to continually improve clinic standards
Being first point of contact for clinical complaints or issues
Ensure product delivery and customer experience is consistent
Ensure adherence to health and safety regulations locally
Ensure all technical equipment are fully maintained and operational
Monitoring stock usage and levels, ensuring site(s) are well supplied at all times
Act in a professional advisory role to site(s) staff providing supervision and guidance, monitoring and evaluating their performance on a continuing basis
Proficiency in managing budgets

COMMERCIAL & TEAM MANAGEMENT:

Oversee team day to day operations
Manage day to day team performance in line with company KPIs with regular 1-1s and performance reviews
Report back to Head of Clinical Operations / Management team on performance trends
Evaluate and improve local operations and financial performance
Oversee inductions & training of new employees locally where required
Identify local marketing, consultant or relationship opportunities via our Partnership Program to drive new clients and financial performance and new client referrals

ESSENTIAL SKILLS:

BSc (minimum)
Full registrations with the Health and Care Professions Council and Chartered Society of Physiotherapy (HCPC/CSP)
Ability to work autonomously, while delivering against Bodyset’s clinical pathways.
Evidence of your continued professional development
Previous managerial experience or similar
Excellent organisational and time management skills
Excellent verbal communication and interpersonal skills
Excellent written English skills
Able to effectively use of Microsoft Word, Excel, and PowerPoint

DESIRABLE SKILLS/QUALIFICATIONS:

~ Previous evidence of generating new business and your own client caseload
~ Previous experience of practicing in the private healthcare sector
~3+ years relevant post graduate clinical experience