Fundraising Database Manager

1 month ago

London, United Kingdom NFP People Full time

Fundraising Database Manager
We are seeking a Fundraising Database Manager to be at the heart of database operations, ensuring the continued development and efficient management of a Salesforce CRM system.

Database Manager
Location : London, N1 7GT/ Hybrid working on trial
Contract: Full time, Permanent
As Fundraising Database Manager you will manage all aspects of the database and associated data systems and processes across the organisation. Your expertise will guide the fundraising and marketing teams, helping to maximize the potential of data to improve fundraising performance and supporter experiences. This is a newly created role with significant investment agreed to support the delivery of a step change in our database capacity and utilisation and maximisation, building on a highly successful recent period for the DEC. 

Database Management: Lead the development and maintenance of the charity’s Salesforce CRM, ensuring it meets the needs of the fundraising and marketing teams.
Data Strategy: Develop and implement an integrated data strategy, providing insights to improve fundraising efforts and supporter retention.
Compliance: Ensure adherence to Data Protection and Fundraising Regulations, maintaining up-to-date knowledge of relevant policies.
Reporting and Analysis: Work with teams to develop reporting tools and dashboards, supporting data-driven decision-making.
Team Leadership: Manage and mentor the Database Officer, fostering a collaborative and high-performing team environment.

To be successful in the role of Fundraising Database Manager you will need to have proven experience in a Database Management role, particularly with cloud-based CRMs like Salesforce.
Proven experience of relationship building and management with various stakeholders internally and externally.
Highly organized with excellent project management abilities, capable of managing multiple priorities and delivering quality results.
Strong communication skills, both written and oral, with the ability to build relationships with stakeholders at all levels.
Proficient in MS Office, SharePoint, and other online data storage platforms.
Demonstrable experience in line managing a team, including coaching and motivating staff.

You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. During an appeal, a 2-week office attendance is mandatory.
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