Clinical Team Manager

Location: Exeter, EX2 4NU
Salary: £43742.00 to £50056.00
Date posted: 11th April 2024
Closing date: 2nd May 2024

Our professional responsibility is to reduce the risk of infection to others as far as possible. Getting vaccinated against diseases that can be passed person-to-person in healthcare settings is part of this responsibility. The Trust will provide advice, guidance and support on vaccinations and access to vaccinations where requested.

Job Description:

Children and Family Health Devon (CFHD) is the place to be We are developing an innovative, integrated model of childrens community services and looking for enthusiastic individuals to join our friendly and dedicated locality and county-wide professional teams.

We are excited to be advertising for full time Clinical TeamManager to support our new Mood, Emotions, and Relationships pathwayof care in Exeter/ East Devon. Thesuccessful post holder will be based in Exeter.

You will be joining a strong, enthusiastic and supportivegroup of professionals who will be your peers, your phone a friend network andyour inspiring colleagues. This provides a real sense of professionalcollaboration at work, that will be an asset to your daily work, your careerdevelopment and your support network.

Children and Family Health Devon (CFHD) have developed aninnovative, integrated model of childrens community services. We hope thatwith the launch of the new pathway approaching this will be an ideal time towelcome a new Clinical Team Manager to help implement the model and support thedelivery of the service.

We also recognise the importance of maintaining clinicalpractice and are happy to support and encourage the successful applicationmaintaining a clinical caseload within the pathway alongside CPD opportunitiesto support your development as these arise.

Main duties of the job

The main duties of the role involve overseeing the clinicalteam and ensuring the delivery of high-quality care to patients. This includesmanaging and supervising a team of healthcare professionals such as nurses,therapists, and support staff.

The clinical team manager is responsible for developing andimplementing treatment plans for patients, ensuring that they are delivered ina timely and effective manner. They must also ensure that the service operatesin compliance with relevant regulations and standards, and that patientconfidentiality is maintained at all times.

With the recent development of this pathway, the clinicalteam manager may also be involved in recruitment and training of new staff, aswell as ensuring that the service is adequately resourced to meet the needs ofthe patients.

About us

Children and Family Health Devon (CFHD) comprises an Alliance of NHS organisations working together to improve health outcomes for children and young people in Devon.

CFHD provides integrated care and treatment for children and young people across physical and mental health which are provided by Torbay and South Devon Foundation Trust and Devon Partnership Trust. We are working closely with other organisations and providers to ensure we deliver locality and county-wide based integrated access to all of our services, based on the i-Thrive Framework.

CFHD works closely with our local universities of Plymouth, Exeter & the Peninsula Medical School where we support students in clinical training placements and in addition support our own staff to undertake post graduate training.

Our integrated care and treatment has been developed and refined in partnership with children, young people and their families/carers.

We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.

Job responsibilities

Children and Family Health Devon is a system-wide service that delivers an integrated, coordinated support model which wraps around the child, young person and family. It has been specifically designed to respond to all elements of the commissioners strategy and specification along with the vision and strategic direction of the Integrated Care System for Devon. It builds on our strong relationships across education, health, social care and voluntary sector services in Devon, and, most importantly, it has been developed and refined in partnership with children, young people and their families/carers.

Children and Family Health Devon is part of an Alliance that is unique and brings together five leading providers of adult and childrens community, acute and mental health services in Devon:

• Torbay and South Devon NHS Foundation Trust
• Royal Devon University Healthcare NHS FoundationTrust
• Northern Devon Healthcare NHS Trust
• Livewell South West

.along with key voluntary sector organisations:

• Vranch House
• Kooth

and, academic partners:

• University of Exeter
• University of Plymouth

Children and Family Health Devon is committed to promoting equity and inclusion for all communities; to providing specialist children and young peoples health services which are accessible, appropriate and which recognise the diversity of people, their needs and choices.

Job Purpose

To provide day to day operational management of the provision of care and treatment within a clinical pathway. To line manage a multi-disciplinary team of clinicians working within the pathway. To provide specialist clinical interventions and advice as required.

To provide leadership to the clinical team ensuring the efficient and effective delivery of the service. The post holder will manage effective operational delivery of the service in collaboration with senior clinicians, clinical leads and other managers.

To ensure provision of high quality, safe and responsive community integrated health care to children, young people, parents/carers and professionals according to need.

To ensure the service is based on best practice and evidence; is outcomes focussed and audit and routine outcome monitoring is used to improve clinical effectiveness and outcomes for children and young people.

To provide specialist clinical interventions, and advice to professionals internally and externally.

Ensure that care and treatment is delivered in response to local need in partnership with communities and other local services

To be an integral part of the locality leadership team, collaboratively driving the overall service strategy, objectives, vision and ambitions and contributing to transformational change and continuous service improvement.

Within this role the post holder will:

• Provide effective collaborative leadership and day to day operational management of the clinical team
• Ensure the effective and efficient delivery of evidence based clinical care including triage, assessment, clinical formulation and care planning, treatment, and discharge of children and young people
• Ensure the service is delivered in partnership with other clinical pathways within the locality, health specialties and partner organisations across health, education, social care and the voluntary sector.
• Ensure the service is delivered in partnership with children, young people and their parents/ carers, ensuring their active participation is facilitated and feedback elicited, considered and acted-upon.
• In partnership with the Operations Manager, ensure that clinical and non-clinical risks within the pathway are identified and managed effectively.
• To maintain systems designed to monitor demand and maintain optimal clinical capacity within the team
• To ensure data is captured and used to drive effective service delivery and improvement
• Work collaboratively with other leaders (professional, clinical and operational), to maintain a culture within the service of excellence in clinical standards and safety.
• Work with other Team Managers across the multi-agency system of childrens services in the locality to ensure the clinical pathway is delivered as part of an integrated system of care, to improve health outcomes for children and young people.
• Ensure clinical provision in the pathway is delivered to meet key performance targets
• Ensure robust financial management of the teams activities
• Provide supervision, operational management and support to clinicians with the ability to demonstrate compassionate leadership, to understand and follow HR policies and procedures, ensure staff wellbeing and development and adopt a collaborative approach to engage staff with a range of skills and communication needs.
• Attend, participate and chair relevant meetings with the ability to present information in a range of formats, adapting communication to meet the needs of others.
• To deputise for the Operations Manager as required.

We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.

The core value of Children and Family Health Devon is that all staff will actively seek the views of children, young people, parents and carers in a variety of ways and use this feedback to develop their own practice and support the development of the service as a whole. This aspect of the work will be central within all supervision and appraisal processes.

Person Specification Experience

• Experience of working collaboratively in a multi-disciplinary team and across agencies.
• Experience of delivering a clinical practice within the area of specialty for children with complex health conditions - undertaking specialist assessment and treatment interventions for children and young people with complex health problems
• Experience of supervising others and developing positive supervisory relationships with healthcare professionals.
• Experience in managing HR and recruitment processes including staff appraisals, performance and sickness management.
• Experience of delivering healthcare within an equalities and human rights framework
• Experience of initiating, organising and planning inter-agency meetings aimed at setting in place a treatment package tailored to the individual needs of a child/young person.
• Experience in involving service users as active partners in the delivery and or design of services
• Experience of engagement in service development and quality improvement
• Experience of using data to improve services

Knowledge, skills and abilities

• Specialist skill in the ability to communicate effectively, verbally and in writing, highly complex, technical and/or clinically sensitive information to children/young people and families, carers and other professional colleagues both within and outside the service, adapting your approach according to the individual needs of the audience.
• Ability to integrate complex clinical information into a coherent formulation.
• The ability to work as an autonomous professional, to take on responsibility, make decisions under pressure and seek support as appropriate.
• Ability to review, analyse and report on information and key data relating to the teams performance, capacity or activity.
• The ability to plan and complete operational leadership tasks as directed and within reasonable timescales.
• Ability to develop and implement systems to manage capacity and demand - patient flow, staff workloads.

Qualifications

• A professional mental health qualification e.g. RMN, Social Work Degree, BSc/Diploma in OT, or equivalent.
• Additional specialist training and qualification to post graduate diploma level or equivalent in supervision and/or leadership skills.
• Professional registration/accreditation with a recognised body, e.g. NMC, HCPC, Social Work England, UKCP, BABCP
• Evidence of relevant CPD.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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