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Backshift Operations Manager

3 months ago


Ealing Greater London, United Kingdom Hestia Housing Support Full time

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. The service you will work in….
Lynton Terrace is a warm, friendly and innovative care home to work in; To manage all aspects of the clients' care, support and accommodation and delivery of regulated activities in line with CQC regulation.
To ensure the delivery of a consistent and high-quality client-centered and recovery focused service which is co-produced with service users in accordance with the mission statement, values and strategic objectives of Hestia.
To effectively manage and implement the project operational policy within the relevant legislative framework.
To lead the delivery of the Registered Care Home within the regulations of the CQC and as the Registered Manager.
Lead the creation, implementation and review of an annual business plan for the service in line with the organisational strategic objectives and the delivery requirements of the service.
Develop and update a live risk register, implementing mitigation actions and interventions and reviewing the level of each identified risk on a regular basis.
To lead the delivery of the Registered Care Home within the regulations of the CQC and as the Registered Manager.
Lead the creation, implementation and review of an annual business plan for the service in line with the organisational strategic objectives and the delivery requirements of the service.
Develop and update a live risk register, implementing mitigation actions and interventions and reviewing the level of each identified risk on a regular basis.
To excel in this role, you should possess:
Experience in leadership and management of a team with the ability to motivation and empower the team to facilitate positive differences for people.
Managerial experience in recruitment, induction, supervision, appraisal, learning and development, as well as performance management.
High quality housing management experience.
Experience in budgetary management and compliance with financial policies and procedures.
service users, family, placement officers and a range of statutory, community and voluntary partners.
The ability to communicate clearly, both verbally and in writing.
The ability to manage information, analyse performance and practice in the team and make recommendations for change.
Understanding of and the ability to implement good Equality, diversity, equity and inclusion practice.
Our commitment to Equality, Diversity, and Inclusion
We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We encourage interested candidates to apply as soon as possible to ensure their application is considered.