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Housing Coordinator

4 months ago

Peterborough Cambridgeshire, United Kingdom The Hyde Group Full time

Hyde is looking to recruit a Housing Coordinator. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As Housing Coordinator at Hyde, you will be working within the Specialist Housing team; coordinating / scheduling site visits for the neighbourhoods and specialist housing functions. This includes property inspections, addressing safety issues and engaging with residents. Responsibilities

  • Collaborate with Officers and Managers to ensure efficient allocation of resources and timely completion of site visits.
  • Identify the most logical route to reduce travel time between appointments.
  • Maintain a comprehensive schedule of visits, ensuring Officers and Managers are informed of their appointments and any changes.
  • Liaising with Customers to arrange and rearrange appointments if required.
  • Compile and maintain accurate and organised records for site visits, inspections, complaints, and resolutions.
Skills and Experience
  • Previous administration / scheduling experience.
  • The ability to use MS Office packages including Word, Excel, and PowerPoint.
  • A keen eye for detail.
  • Strong organisational skills, with the ability to manage schedules, appointments, and respond to changing priorities to ensure all deadlines are met.
  • Excellent communication skills, with the ability to interact with diverse stakeholders.
  • Good team working skills.
Benefits
  • A fantastic pension
  • Life assurance
  • Great holidays
  • An award-winning flexible benefits package.
  • Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified