Account Manager, Beauty Brand

2 weeks ago


Edinburgh, United Kingdom CHANEL Full time

Account Manager
Edinburgh Airport
Contract: Permanent, Full Time, 4 days on, 2 days off shift pattern
At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.
In line with the F&B vision and mission, the Account Manager will lead an energetic and passionate team of people who are dedicated to creating experiences with our clients. Through a keen sense of business acumen, the Account Manager is responsible for all retail activities that contribute to the brand's image and leadership in the market by liaising with field and head office functions. Leading the team: the Account Manager guides their team towards achieving results and developing individual talents
They will create an environment rich with ethics, integrity and diversity, which leads to positive team collaboration
Proactively identify, address and manage any employee relations issues with the support of their Retail Development Manager in accordance with the local CHANEL policies and procedures and share feedback on performance
Help facilitate frequent team and individual communication in order to ensure collective knowledge to all members of the team
Share the brand vision and the business challenges, give meaning and empowerment to the team while holding them accountable
Business developer: the Account Manager embodies an entrepreneurial spirit
Responsible for building CHANEL's portfolio of clients through data capture in line with the brand expectation
Develop business initiatives in line with the brand vision and strategy
Takes responsibility for staff rotas including day-to-day operational zoning to ensure floor coverage and optimal client experience
Communicate retail and collateral stock needs to all necessary parties
Experience creator: the Account Manager creates conditions for a consistent and memorable experience
Consider the omni-channel journey as a whole and help the team embrace digital shopping trends
Facilitate the resolution of client service complaints with a holistic approach so that each client leaves satisfied, regardless of which channel they chose to shop
Ensure team has tools/training to provide a CHANEL client experience
CHANEL ambassador: the Account Manager embodies the values of the brand
CHANEL Insider: has a solid knowledge of the brand, its heritage and know-how, and shares it with clients as well as the team
Implement all training received, is curious to learn more in order to nourish a global and beauty culture, be pro-active in self-learning
Leadership and Management skills
Listening and empathy, feedback and coaching skills, performance management, delegation
Performance minded and decisive, strive for continuous improvement
Self-awareness, self-confidence, and self-control/stress management
Our employee benefits have been created to support you across your professional and personal life by offering you:
Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100's more
Employee Assistance Programmes and Other Support Lines
Multiple Platforms to support across Wellbeing
Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
*In order to obtain an ID, you will be required to complete 5 years of satisfactory referencing alongside a UK/Overseas criminal record check and General Security Awareness Training also known as a GSAT.
We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.


  • Beauty Advisor

    1 day ago


    Edinburgh, United Kingdom Zachary Daniels Full time

    **Beauty Advisor | Edinburgh | Salary up to £10.45ph |** Zachary Daniels are currently recruiting for a full time Beauty Advisor for a globally recognised premium skincare brand. This is a fantastic opportunity to join this retailer as a full time Beauty Advisor in Edinburgh. You will understand the importance of a personal 1-2-1 service to your customers...


  • Edinburgh, United Kingdom Charlotte Tilbury Beauty Full time

    Assistant Business Manager, H Beauty Edinburgh Permanent, Part Time About The Charlotte Tilbury Brand Charlotte Tilbury understands the power of beauty like no-one else. With over 25 years at the forefront of the makeup industry working with the world's A-list models, celebrities and designers, Charlotte has poured her best-kept secrets into an...

  • Brand Ambassador

    1 month ago


    Edinburgh, United Kingdom coty Full time

    THIS POSITION WILL COVER JOHN LEWIS AND H BEAUTY IN EDINBURGH CITY CENTRE FULL TIME, 37.5 HOUR A WEEK INCLUDING EVENING AND WEEKEND WORK ROLE SUMMARY The role of the Mobile consultant is to support numerous stores to achieve sales targets by providing excellent customer service and executing with excellence. They will be responsible for driving sales...


  • Edinburgh, United Kingdom Guerlain Full time

    Since its foundation in 1828 by Pierre-Francois Pascal Guerlain, the House of Guerlain has established itself as an icon within the world of fragrance and beauty; a reputation of unparalleled devotion to luxury, sophistication and elegance that has been handed down from generation to generation. Guerlain was the first to create scientifically-based skincare,...


  • Edinburgh, United Kingdom Boots Full time

    Summary Job Reference: - 208893BR Edinburgh, Fort Retail Park Fixed Term Part-time **The hourly rate for this role is £11.23 plus product allowance and ongoing training from our amazing brands and beauty experts** We’ve re-invented the Beauty at Boots shopping experience to create a beauty retail playground where customers can get hands-on with...


  • Edinburgh, United Kingdom Charlotte Tilbury Beauty Full time

    Assistant Business Manager, H Beauty Edinburgh Permanent, Part Time About the Charlotte Tilbury Brand Charlotte Tilbury understands the power of beauty like no-one else. With over 25 years at the forefront of the makeup industry working with the world’s A-list models, celebrities and designers, Charlotte has poured her best-kept secrets into an...

  • Beauty Expert

    5 days ago


    Edinburgh, United Kingdom Charlotte Tilbury Full time

    Beauty Expert - Edinburgh Airport Full Time Hours availableAbout Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose,...


  • Edinburgh, United Kingdom Aspects Beauty Company Limited Full time

    _Fragrance Sales Consultant (Mobile)_ **Are you passionate about fragrance?.......Look no further!** We are looking for an engaging and passionate full-time mobile city consultant to work across stores in Edinburgh. As a mobile fragrance consultant you will contribute to the overall success of the account through excellent product knowledge, teamwork and...

  • Brand Ambassador

    1 month ago


    Edinburgh, United Kingdom coty Full time

    BRAND AMBASSADOR - GUCCI H BEAUTY, EDINBURGH PART TIME, 3 DAYS PER WEEK (22.5 HOURS A WEEK) ROLE SUMMARY The main objective of the Brand Ambassador is to deliver sales targets as part of the team in their account by meeting Coty’s customer service and sales standards. As well as ensuring excellence of execution. The individual should have a strong sales...


  • Edinburgh, United Kingdom Pure Spa & Beauty Full time

    **PURE Spa & Beauty** PURE Spa & Beauty’s philosophy is simple — to combine essential spa and beauty treatments for time-starved individuals. Awarded ‘Employer of the Year’ in 2019 by the Professional Beauty Awards, PURE Spa and Beauty pride themselves in offering luxury spa therapies and beauty treatments in one convenient place. **The Senior...

  • Beauty Advisor

    1 day ago


    Edinburgh, United Kingdom KIKO Milano Full time

    **JOB DESCRIPTION** **MISSION OF THE POSITION** The Beauty Advisor is our KIKO Ambassador responsible to drive customer experience, sales and business KPIs in line with the KIKO Brand Strategy. **MAIN RESPONSIBILITIES** **CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT** - Deliver outstanding service by engaging, connecting and servicing all visitors with the...

  • Beauty Merchandiser

    2 months ago


    Edinburgh, United Kingdom Momentum Instore Full time

    **BEAUTY MERCHANDISERS** **We have intermittent projects working alongside big-name cosmetic brands such as L’Oreal Paris, NYX Professional Make Up, Max Factor, Rimmel and Maybelline** We are looking for Beauty Merchandisers to join our Beauty Squad for work on a project basis, with a very busy July/August. If you love all things beauty, have a full UK...

  • Beauty Consultant

    5 days ago


    EDINBURGH, United Kingdom HARRODS Full time

    We're currently looking for Beauty Consultants to join our welcoming and close-knit H beauty team. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you. Recruiting across our Edinburgh store, we're looking for people who live and breathe beauty, who can create an exceptional...

  • Beauty Merchandiser

    7 days ago


    Edinburgh, United Kingdom Momentum Instore Full time

    **BEAUTY MERCHANDISERS** **We have intermittent projects working alongside big-name cosmetic brands such as L’Oreal Paris, NYX Professional Make Up, Max Factor, Rimmel and Maybelline** We are looking for Beauty Merchandisers to join our Beauty Squad for work throughout 2023. If you love all things beauty, have a full UK manual driving licence, and can...


  • Edinburgh, United Kingdom Shiseido Company, Limited Full time €13

    Press Tab to Move to Skip to Content Link Mobile Fragrance Consultant - Edinburgh City Centre (6 Month FTC, 22.Reports to: Area Sales & Education Manager Skin & Designer Fragrances Contract type: Fixed-term Contract, 22.Hourly rate: £12.As a Fragrance Consultant, you will be sharing your passion for Fragrances and delighting customers with our Brand...


  • Edinburgh Airport, United Kingdom Aspects Beauty Company Limited Full time

    **Do you go the extra mile?** We are looking for a passionate, fully flexible fragrance consultant to work in World Duty Free (WDF) in Edinburgh Airport. WDF is a leading global travel retailer with over 60 years of experience. As a Fragrance Consultant you will contribute to the overall success of the account through excellent product knowledge, teamwork...

  • Beauty Consultant

    5 days ago


    EDINBURGH, United Kingdom GUERLAIN Full time

    Poste Job Description : Beauty Consultant Main Responsibilities As an ambassador for our Maison, you embody and transmit Guerlain's values to your customers. Under the responsibility of the Account Manager and their Assistant Managers, you will ensure the development of your sales while guaranteeing the excellence of our customer service. Customer...

  • Beauty Ambassador

    1 day ago


    Edinburgh, United Kingdom Orveon Global Ltd (UK) Full time

    **About Us** Orveon is a new kind of beauty company launched in December 2021 as the result of acquiring three unique brands - bareMinerals, BUXOM, and Laura Mercier. With 1,600 employees in 22 countries, we're a truly global business with a presence in all key geographies. Our headquarters are in New York, with additional locations in major cities...

  • Account Manager

    2 days ago


    Edinburgh, United Kingdom Coty Full time

    ACCOUNT MANAGER- FRAGRANCE (MULTI BRAND) EDINGBURGH, BOOTS (FORT) PART TIME, 3 DAYS A WEEK (22.5 HOURS A WEEK) COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to range of social causes as well as seeking to minimize...

  • Beauty Coach

    1 day ago


    Edinburgh, United Kingdom Clarins Full time

    **Date**:3 Apr 2024 **Location**: Edinburgh, GB, EH2 3AA **Company**:CLARINS Beauty Coach (22.5hrs/wk) **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is...