Area Operations Manager

Location: Covering 13 services across Colchester and Clacton on Sea (North Essex) area Shifts: Full-time, 37.5 hours per week (Monday to Friday, you'll be flexible around start and finish times to meet the needs of this service, colleagues, and the people we support) Salary: Competitive, dependent on experience and qualifications Make a real impact where it matters most. At ivolve, we're proud to be one of the UK's largest and most forward-thinking adult social care providers. We're on a mission to grow with purpose – helping more people live flourishing lives through compassionate, person-centred support. Whether it's our Residential, Supported Living or Complex Care services, everything we do is about helping people achieve their goals, both big and small. We celebrate individuality, and we support people with energy, creativity and positivity. We're proud to have been named one of The Sunday Times Best Places to Work 2024* & 2025* – a reflection of our commitment to not just the people we support, but also to our incredible colleagues who go above and beyond every day. About the Role We're looking for a dynamic and experienced Area Manager to oversee 13 services across Colchester and Clacton on Sea. This is a fantastic opportunity for a passionate leader who is ready to drive high standards, develop teams, and create positive outcomes across multiple services. Reporting to the Operations Director, you'll have full operational responsibility for the services in your area – leading Registered Managers and support teams, maintaining regulatory compliance, and working to ensure the best possible experiences for the people we support. You'll work in line with our core operating model: the Power of 3 – Quality, People, and Healthy Finances. These pillars are the foundation of everything we do and are key to achieving sustainable, impactful care. Quality Drive exceptional care standards and outcomes through high-quality governance and continuous improvement Champion a person-centred, proactive culture that puts people first People Inspire and support your teams to grow, develop and perform Promote wellbeing, recognition and inclusion across your services Actively model our values and lead by example Healthy Finances Manage budgets, resources and service performance Ensure financial sustainability while delivering value and efficiency Essential Proven leadership/management experience in adult social care Level 5 Diploma in Leadership & Management for Adult Care (or working towards) In-depth knowledge of social care regulations, compliance and best practice Experience managing service budgets, rotas, occupancy and commissioned hours Strong stakeholder engagement skills Strategic, solutions-focused mindset with an eye for detail Excellent communication and emotional intelligence Experience conducting audits and implementing service improvement plans Strong IT and data literacy Passion, integrity and a values-driven leadership approach Commitment to inclusion, equality and person-centred care Desirable Level 7 Diploma in Leadership & Management for Adult Care Knowledge of therapeutic and non-aversive care models Full UK driving licence (essential for travel between sites and meetings) Why Join Us? We're serious about supporting our colleagues as well as the people we care for. Our rewards package goes beyond the basics: 25 days annual leave + bank holidays Your birthday off with pay (after 1 year) Enhanced sickness pay EV car scheme via salary sacrifice Extra annual leave linked to length of service Recognition awards and celebrations Social, financial and emotional wellbeing support Ongoing training and career development Ready to lead and inspire across services that change lives? If you're ready for a job that challenges, rewards, and makes a meaningful difference – this is the opportunity for you. Apply today and be part of something truly impactful.