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English Speaker

2 months ago

United Kingdom Language Matters Recruitment Consultants Ltd Full time €27,000

3 Job Title: Customer Care Advisor - Luxury Brand
Job Type: Contract (5 month fixed term contract until 31st January)
Location: Central London (flexibility to work hybrid after training)
An exciting role has arisen for a Customer Service Advisor to join a successful Luxury Retail and e-commerce team based in Central London. We are looking for a skilled Customer Service Representative to join their fun, dynamic and friendly team.

Salary: £27,000 on 5 month fixed term contract until 31st January
Monday to Friday 9am -6pm. Occasional Saturday.
Location: Central London, flexibility to work hybrid after training

This is a fantastic opportunity if you have worked in Customer Service or Customer Care seeking a challenge offering more variety.

If you are looking to either continue or start a career working for a well-established high-end brand with an outstanding reputation, we would love to hear from you.

Responsibilities of the Customer Care Advisor

Updating and maintaining the order database
Providing support to clients registering online and having their orders processed through the website
Assisting clients with any issues regarding returns or orders via email and phone
Dealing with any complaints in a timely manner – escalating any issues to relevant departments
Requirements of the Customer Care Advisor

Excellent English language skills, and ideally French or Spanish
Proven experience in a professional environment in Customer Service or Administration
Ideally experience in a similar office-based job

To apply, please send your CV in English and in Word format to Paola.