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Deputy General Manager

1 month ago


Haywards Heath West Sussex, United Kingdom Graysons Restaurants Full time

Manage day-to-day operations of the Café Monday-Sunday including staff rotas, ordering, planning the menu, cleaning, record keeping and general administration.
Ensure the Companys reputation for food quality and service is enhanced with the client and customers.
Ensure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work
Manage Café employees performance in line with job descriptions, giving regular feedback and appraisals
To assist with the administration of unit controls and keep records using the appropriate systems
To assist in the delivery of events on site when necessary and ensure the unit standards are met by delegating effectively to team members.
Agree and support implementation of revenue generation initiatives
To ensure the smooth running of the Café on a daily basis and all events on site from tea and coffee to 20 to Glow wild
To ensure that merchandising procedures and aids are applied to sustain interest in the range of food and beverages being offered and that, when appropriate, effort is made to increase sales
Effectively assist with the management of the catering team, ensuring that their duties are carried out in a professional, efficient and productive manner.
To carry out clerical activities in respect of unit controls and records using either a computer or paperwork systems in accordance with company policy and procedures.
To ensure the schedule of services laid down in the contract are adhered to
Hygiene, Health and Safety
All food production methods to adhere to food Safety Management System operated by the company
HACCP, Food Safety Act
Ensure that cleaning rota's have been implemented and all areas are kept clean and hygienic
Participate when required in corporate hygiene checks
Ensure any maintenance concerns are reported to the Operations Manager immediately
To continually strive to develop food services within all areas of responsibility
To be an active member of the catering team supporting colleagues in the delivery of the overall contract
Attend all statutory and departmental training
Build professional working relationships with senior managers and provide help and guidance in all matters relating to products and costs
Adhere to all Company and contract rules and regulations
Financial Performance