Customer Service Advisor, Exeter
4 weeks ago
Business Customer Service Accounts Advisor - Collections Exeter, EX1 3UT | Permanent, Full-time / Part-time | £24,635-------------------------------------------------------------------------------------- Interested in learning key business customer service skills that will platform your career? If so, let’s harness and develop your passion for constructive communication and successful relationships. Whether you’re a recent school leaver or can offer transferable skills and experience, you could soon be thriving as a collaborative and supportive influence on our large and national business customers. EDF is Britain’s biggest generator of zero-carbon electricity. We support 3.5 million British homes and businesses, as well as public services. We’re busy generating the right mix of wind, nuclear and solar electricity to power the nation. We’d love you to join our journey to help Britain achieve Net Zero. The Opportunity... As a Business Customer Service Accounts Advisor in Collections, you’ll be a supportive voice for EDF, contacting customers by telephone to chase overdue payments, identify issues causing delays in payment and to contact customers proactively to ensure payments are made to terms. You’ll apply your ability to communicate with compassion and empathy but also demonstrate the confidence and composure to set professional parameters and action steps.As this is an entry level role, there is no requirement for previous experience within debt collections as full training will be provided. We are looking for someone with the following skills and a willingness to learn and engage with our customers over the phone. Excellent communication skills: able to listen, speak and write confidently and with great attention to detail. Ability to have assertive conversations whilst being empathetic.Organised problem solver: Takes ownership of complex issues, can work with customers or colleagues to find solutions, and deliver them in a friendly and timely manner.Handles pressure well: High level of resilience and positivity managing change in an ever-evolving energy market whilst providing support and reassuring advice to our customers who are facing unprecedented economic challenges. It would however be desirable if you had: Collections experience.Knowledge of the UK (United Kingdom) Energy IndustryExperience of using multiple IT systems simultaneously with good computer literacy (including Microsoft Office software packages). At EDF, success is personal. Here, you can develop a career that’s unique to you. This role includes the opportunity to achieve a Chartered Institute of Credit Management (CICM) credit management qualification, alongside your employment, at no extra cost to you. Whether in the future you’d like to move horizontally, deepen your specialty, or advance through the levels — it’s your career journey, powered by us. Are You...? Located within a realistic, commutable distance from our Exeter office (EX1 3UT) as the role will require office attendance 1 or 2 days a week after initial trainingAvailable for an in-person interview, from 5.30pm, on November 19, 20, or 21, 2024Ready – if successful – to begin your next career step on January 3, 2025Looking for a busy but personable office environment, in a weekday 9-5 roleEager to learn the tools for this role via a six-week, office-based training programme Pay, Benefits, and Culture Alongside a starting salary of £24,635 and a market-leading pension scheme, we offer a range of flexible benefits to support our staff across all aspects of their lives. The benefit options include electric vehicle leasing, life and health insurance, discounted gym membership, product discounts, season ticket loans, product discounts, technology vouchers, and much more. Everyone’s welcome at EDF. We’re proud advocates of a diverse workforce promoting inclusivity across gender, minority ethnic backgrounds, LGBTQ+, and disability. We’re a Disability Confident employer, and we’ll support any necessary adjustments. If you are shortlisted, the next step is an invitation to one of our assessment centre evenings, from 5.30pm on November 19, 20, or 21. This session will include a group task, so we can observe participants’ communication styles – providing a fair opportunity for applicants of all backgrounds. It’ll be a good experience in exploring transferable skills, and a debriefing session will include feedback. Interested...? Thank you for your interest Click apply to submit your CV. We wish you the best of luck. Success is personal. It’s your journey, powered by us. Join us and we’ll help Britain achieve Net Zero, together.
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Exeter, Devon, United Kingdom Wise Employment Full time €12Customer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week. 8.30am - 4.30pm. Some Weekend work will be required on a rotating basis. As a Customer Service Advisor you will take Customer Orders over...
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Customer Service Advisor
6 months ago
Exeter, United Kingdom EDF Limited Full time**Customer Service Advisor** **Exeter** **Starting Salary of £23,295 Plus Excellent Benefits Package** **Full time or Part time (Minimum 24 hours a week from 09:30 - 17:00 Monday - Friday)** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an...
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Customer Service Advisor
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Exeter, United Kingdom Exeter Airport Full timeJob Advert **Ab**out LED Enterprise**: LED Enterprises is a subsidiary of LED Community Leisure, overseeing the management of three vibrant hospitality outlets: Ocean, Pavilion, and Exeter Airport. With a commitment to excellence, LED Enterprise provides exceptional service and culinary experiences to patrons within the community and beyond. As a...
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Service Advisor- Exeter
6 months ago
Exeter, United Kingdom Herts Urgent Care Full timeTitle - Service Advisor Location - Exeter We are looking for Service Advisors to join our team in Exeter who assist with the smooth running of the IUC Contact Centres by delivering an efficient and level of call handling for both patients and healthcare professionals. As a Service Advisor you will be the first point of contact for calls into NHS 111 for...
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Sales And Customer Service Advisor
3 months ago
Exeter, United Kingdom Amplifon Full timeSales And Customer Service Advisor Exeter Hours: | Mon-Fri (am - pm). Salary: £, + Variable commission scheme A Career to Be Proud Of… We are looking for a Sales and Customer Service Advisor to join our high street branch in Exeter. You will be working on the reception desk managing the diary for the Audiologist, making calls to...
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Customer Experience Advisor in Exeter
3 weeks ago
Exeter, Devon, United Kingdom Sitel Full timeCustomer Experience Role in ExeterWe are seeking a skilled Customer Experience Advisor to join our team in Exeter. In this role, you will be responsible for delivering exceptional customer experiences and resolving customer complaints in a timely and professional manner.The ideal candidate will have excellent communication and problem-solving skills, with...
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Customer Service Advisor, Exeter
3 weeks ago
Exeter, United Kingdom Edf Energy Full timeBusiness Customer Service Accounts Advisor - Collections Exeter, EX1 3UT | Permanent, Full-time / Part-time | £24,635-------------------------------------------------------------------------------------- Interested in learning key business customer service skills that will platform your career?If so, let's harness and develop your passion for constructive...
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exeter, United Kingdom Wise Employment Full timeCustomer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week. 8.30am - 4.30pm. Some Weekend work will be required on a rotating basis.As a Customer Service Advisor you will take Customer Orders over the...
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Customer Service Advisor
7 months ago
Exeter, United Kingdom Hawk 3 Talent Solutions Full time**CUSTOMER SERVICE ADVISOR / EXETER** **Location**: Skypark, near Exeter Airport **Job type**: Permanent **Reporting to**: Assistant Customer Service Manager **Hours**: Monday to Friday 08:30am - 17:00pm **Salary**: £22,500 - £23,051 per annum Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Customer Service...
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Customer Service Advisor, Exeter
3 weeks ago
Exeter, United Kingdom Edf Energy Full timeBusiness Customer Service Accounts Advisor A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.- Collections Exeter, EX1 3UT | Permanent, Full-time / Part-time | £24,635-------------------------------------------------------------------------------------- Interested in...
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Customer Service Advisor
6 months ago
Exeter, United Kingdom gap trading Full timeCustomer Service Adviser Exeter, Devon Permanent Opportunity gap personnel Exeter, are currently recruiting for a Customer Service Advisor based in Exeter, Devon. This role is easily accessible via Public Transport. Do you want to join an award-winning Insurance Brand where providing excellent customer service has been at the heart of the business for...
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Customer Service Advisor
6 months ago
Exeter, United Kingdom gap trading Full timeCustomer Service Adviser Exeter, Devon Permanent Opportunity gap personnel Exeter, are currently recruiting for a Customer Service Advisor based in Exeter, Devon. This role is easily accessible via Public Transport. Do you want to join an award-winning Insurance Brand where providing excellent customer service has been at the heart of the business for...
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Customer Service Advisor
3 weeks ago
Exeter, United Kingdom Wise Employment Full timeCustomer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week.8.30am - 4.30pm.Some Weekend work will be required on a rotating basis.As a Customer Service Advisor you will take Customer Orders over the phone,...
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Exeter Customer Order Advisor
3 weeks ago
Exeter, Devon, United Kingdom Wise Employment Full timeJoin Our TeamWe are currently seeking a highly motivated Exeter Customer Order Advisor to join our team at Wise Employment. In this role, you will be responsible for providing exceptional customer service, processing customer orders, and working closely with colleagues to meet sales targets.About the RoleThis is a seasonal full-time opportunity that requires...
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Customer Service Advisor
3 weeks ago
Exeter, United Kingdom Wise Employment Full timeCustomer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week. 8.30am - 4.30pm. Some Weekend work will be required on a rotating basis. As a Customer Service Advisor you will take Customer Orders over the...
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Customer Service Advisor
2 weeks ago
Exeter, United Kingdom Wise Employment Full timeCustomer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week. 8.30am - 4.30pm. Some Weekend work will be required on a rotating basis.As a Customer Service Advisor you will take Customer Orders over the...
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Customer Service Advisor
4 weeks ago
Exeter, United Kingdom Wise Employment Full timeCustomer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week. 8.30am - 4.30pm. Some Weekend work will be required on a rotating basis.As a Customer Service Advisor you will take Customer Orders over the...
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Customer Service Advisor
4 weeks ago
Exeter, United Kingdom Wise Employment Full timeCustomer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week. 8.30am - 4.30pm. Some Weekend work will be required on a rotating basis.As a Customer Service Advisor you will take Customer Orders over the...
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Customer Service Advisor
6 months ago
Exeter, United Kingdom Kream Motor Recruitment Ltd Full timeWe are representing a high quality main dealer in Exeter who are now recruiting for a CUSTOMER SERVICE ADVISOR Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver excellent customer service? If so, we are looking for individuals like you! Service Advisor Responsibilities: - Welcoming...
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Customer Service Advisor
6 months ago
Exeter, United Kingdom Kream Motor Recruitment Ltd Full timePV4889) We are seeking an experienced **CUSTOMER SERVICE ADVISOR** to join an Exeter based prestige LCV main dealer. You will need to be a customer focused individual, confident speaking to people and building relationships. Great customer care will be your priority. **To be considered, you will have experience in the Service Advisor role, gained at...
