Hotel Receptionist

Are you an enthusiastic, customer-focused individual with a passion for hospitality? We're looking for vibrant personalities to join our team as Guest Service Associates. As the first point of contact for our guests, you'll play a crucial role in ensuring exceptional experiences from check-in to check-out.

Your Responsibilities: Warmly greet and welcome guests, setting the tone for their stay. Efficiently handle check-ins and check-outs with precision. Sell drinks and prepare snacks. Liaise with housekeeping to ensure rooms are prepared to meet guest expectations. Address guest inquiries, requests, and concerns with professionalism and care. Manage reservations and modifications seamlessly using our booking system. Process credit card transactions accurately, ensuring smooth financial transactions. Collaborate with other departments to fulfill guest needs promptly. Provide valuable information about hotel amenities, services, and local attractions.

What We Expect: Dedication to delivering top-quality customer service. Approach challenges with a super-positive attitude. Background in providing excellent service is a plus. Bring your positive energy and outstanding people skills. Fluent in English with excellent communication skills. Thrive in managing busy shifts and multitasking effectively. Attention to detail is key. Flexibility to work diverse shifts as per business requirements.

Qualifications: Prior experience in customer service or hospitality preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in computer systems and hotel management software. Availability for flexible hours, mainly evenings and late shifts, weekends, and nights. Maintain a professional appearance and demeanor.

Benefits of Joining Our Team: Opportunities for professional growth and development. Increase your earning potential with more hours during busy periods. Enjoy discounted room rates for yourself, friends, and family. Secure your future with a company pension plan. Thrive in a workplace culture that values autonomy and positivity.

If you're ready to bring your sparkle to the world of hospitality, join us on this exciting journey Be part of a team that prioritizes positivity, growth, and creating lasting memories.

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