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IT Solutions Engineer
4 months ago
We are looking for a customer focused and experienced IT Solutions Engineer to support our long-standing client based on-site in Yeovil, Somerset.
Easy access to travel links
Free parking
This is a full-time permanent position working 37.5 - hours a week, Monday - Friday. The successful candidate may also be required to support the out of hours on-call rota.
As an experienced IT Solutions Engineer you will have a proven track record in successfully delivering a range of support functions in systems installation, monitoring, troubleshooting and diagnostics for backup and storage solutions.
As an IT Solutions Engineer you will be responsible for:
Providing 3rd line technical support and assisting 1st/2nd line support resolution
Assisting the 3rd line support team with projects and problem resolution
Assisting the 3rd line support team with Microsoft Windows support where applicable
Good organisational and project management skills
IBM Spectrum Protect and Protect Plus
Microsoft Windows Server & infrastructure services training / certification
This is an excellent opportunity to join us and as an employee, you will gain access to a large library of training courses and accreditations to help further your skills and development.
Flexible benefits including, private medial and health insurance, basic cover paid by employer
~ Free eye test vouchers
~ Company pension scheme
~ 23 days holiday rising by 1 day per year to max 25
~ Option to purchase / sell additional holiday
~ Life insurance
~ Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support
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