Current jobs related to Duty Manager - Marlow Buckinghamshire - PropRec Search

  • Duty Manager

    1 month ago

    Buckinghamshire, United Kingdom Mandeville Full time

    Duty Manager Wanted for Thriving Leisure/Hospitality Leader in High Wycombe!Are you ready to dive into a dynamic role with the UK's industry frontrunner?Our client offers an unparalleled fusion of leisure and hospitality, crafting unforgettable experiences for families, friends, and businesses alike. With a substantial investment in expansion and...

  • Reception Manager

    3 weeks ago

    Marlow, Buckinghamshire, Buckinghamshire, United Kingdom Meridian Leisure Hotels Full time

    HOTEL RECEPTION MANAGER CROWNE PLAZA MARLOW We are looking for experienced Hotel Reception Manager for our exceptional new Crowne Plaza Marlow Hotel & SpaThe CompanyThe Hotel with a magnificent lakeside location, has 168 spacious bedrooms, a Conference Centre with 8 meeting rooms for up to 400 in the largest Winterlake suite, extensive Quad Wellness & Spa...

  • Customer Experience Manager

    2 weeks ago

    Marlow, Buckinghamshire, United Kingdom Trinity Resource Solutions Full time

    **Job Summary**Trinity Resource Solutions is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer service team, you will be responsible for managing a team of customer service agents, ensuring excellent customer service, and driving process improvements.**Key Responsibilities:****Team Management**: Manage a...

  • Customer Experience Manager

    2 weeks ago

    Marlow, Buckinghamshire, United Kingdom Trinity Resource Solutions Full time

    **Job Summary**Trinity Resource Solutions is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer service team, you will be responsible for managing a team of customer service agents, ensuring excellent customer service, and driving process improvements.**Key Responsibilities:****Team Management**: Manage a...

  • Assistant Manager

    1 week ago

    Marlow, Buckinghamshire, Buckinghamshire, United Kingdom Premium Country Pubs Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant Manager at the Spade Oak, you'll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and...

  • Duty Manager

    2 weeks ago

    Buckinghamshire (HP20 1DX), United Kingdom Serco Limited Full time

    Location: Aqua Vale Leisure Centre, Aylesbury, HP20 1DX Job type: Permanent Working hours: 40 hours per week, Monday to Sunday covering early and late shifts. Salary: Upto £13.50 per hour + Excellent benefits   Here at Buckingham Leisure Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range...

  • Food Service Manager

    1 month ago

    Marlow, Buckinghamshire, United Kingdom Penny Cook Recruitment Full time

    Exciting Opportunity for a Restaurant ManagerThis is an excellent chance to become part of a well-established and thriving daytime-only restaurant company. This role is also ideal for an assistant or deputy manager ready to advance their career.Key Benefits:Daytime shifts only - no evening workAlternate weekends offComplimentary parkingEmployee discounts...

  • Assistant Manager

    1 week ago

    Marlow, Buckinghamshire, United Kingdom Premium Country Pubs Full time

    About the RoleWe are seeking an experienced Assistant Manager to join our team at Premium Country Pubs. As a key member of our management team, you will play a vital role in supporting the General Manager in leading our team to success.Key ResponsibilitiesSupport the General Manager: Use your management experience to support the General Manager in the...

  • Assistant Manager

    1 week ago

    Marlow, Buckinghamshire, United Kingdom Premium Country Pubs Full time

    About the RoleWe are seeking an experienced Assistant Manager to join our team at Premium Country Pubs. As a key member of our management team, you will play a vital role in supporting the General Manager in leading our team to success.Key ResponsibilitiesSupport the General Manager: Use your management experience to support the General Manager in the...

  • Assistant General Manager

    1 month ago

    Marlow, Buckinghamshire, Buckinghamshire, United Kingdom The Botanist Full time

    The Botanist are recruiting an Assistant General Manager!We're explorers of the extraordinary, and we're on the lookout for like-minded people to deliver out-of-this-world experiences with feel-good food and expertly crafted drinks in the most captivating venues across the UK.At New World Trading Company we are all about:Growth: Embracing new...

  • General Management Position

    2 weeks ago

    Marlow, Buckinghamshire, United Kingdom The Botanist Full time

    About The BotanistWe are a rapidly growing, award-winning, multi-brand company that values individuality and encourages unique contributions. Our mission is to deliver out-of-this-world experiences with feel-good food and expertly crafted drinks in captivating venues across the UK.Our CultureWe prioritize wellbeing, strive to make a positive impact on our...

  • General Management Position

    2 weeks ago

    Marlow, Buckinghamshire, United Kingdom The Botanist Full time

    About The BotanistWe are a rapidly growing, award-winning, multi-brand company that values individuality and encourages unique contributions. Our mission is to deliver out-of-this-world experiences with feel-good food and expertly crafted drinks in captivating venues across the UK.Our CultureWe prioritize wellbeing, strive to make a positive impact on our...

  • Duty Manager

    3 weeks ago

    Buckinghamshire, United Kingdom Corecruitment Full time

    I am on the lookout for a Duty Manager to join this Luxury 5 Star Hotel in Buckinghamshire. My client is looking for a confident individual to join their team at this fantastic hotel on the edge of London. About the positionMonitor and support the front desk teamBe in the know of what is going onAct as host and provide the highest level of customer...

  • Duty Manager

    2 weeks ago

    Buckinghamshire, United Kingdom COREcruitment Full time

    I am on the lookout for a Duty Manager to join this Luxury 5 Star Hotel in Buckinghamshire. My client is looking for a confident individual to join their team at this fantastic hotel on the edge of London.About the position* Monitor and support the front desk team* Be in the know of what is going on* Act as host and provide the highest level of customer...

  • Team Support Manager

    20 hours ago

    Marlow, Buckinghamshire, United Kingdom Marks and Spencer Full time

    SummaryTeam Support ManagerAll the detailsWork Pattern Wk1 Sun 12-20Mon 14-22Tues offWed 06-14Thu 14-22Fri 14-22Sat off Wk 2Sun offMon 06-14Tue 14-22Wed 14-22Thu offFri 06-14Sat 13-21 Purpose Duty Manage in the absence of the next level Leader when required Champion new ways of working within stores through an open mindset and positive attitude Leads...

  • Customer Service Team Lead

    2 weeks ago

    Marlow, Buckinghamshire, United Kingdom Trinity Resource Solutions Full time

    **Job Summary**Trinity Resource Solutions is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer service team, you will be responsible for managing a team of customer service agents, ensuring excellent customer service, and driving process improvements.**Key Responsibilities:****Team Management**: Manage a...

  • Customer Service Team Lead

    2 weeks ago

    Marlow, Buckinghamshire, United Kingdom Trinity Resource Solutions Full time

    **Job Summary**Trinity Resource Solutions is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer service team, you will be responsible for managing a team of customer service agents, ensuring excellent customer service, and driving process improvements.**Key Responsibilities:****Team Management**: Manage a...

  • Lead Safety Engineer

    1 month ago

    Marlow, Buckinghamshire, United Kingdom Copello Full time £70,000

    Copello, a prominent entity in the aerospace industry, is in search of a seasoned Safety Engineer to enhance their aerospace initiatives.Primary Duties: Work closely with the Director of Airworthiness and Safety (AW&S) to uphold and oversee the aerospace-compliant Safety Management System (SMS), ensuring compliance with all Product Safety standards. Your...

  • Pensions Communications and Training Lead

    4 weeks ago

    Marlow, Buckinghamshire, United Kingdom Trinity Resource Solutions Full time

    A great opportunity has opened up with a global client of ours based in Marlow for a Customer Service Team Leader!With great benefits and culture to match, if you're looking or know someone who is then please apply! Manage Customer Service Agents on a day to day basis with effective delegation of responsibilities among team members Effectively manage...

  • Pensions Communications and Training Lead

    3 weeks ago

    Marlow, Buckinghamshire, United Kingdom Trinity Resource Solutions Full time

    A great opportunity has opened up with a global client of ours based in Marlow for a Customer Service Team Leader!With great benefits and culture to match, if you're looking or know someone who is then please apply! Manage Customer Service Agents on a day to day basis with effective delegation of responsibilities among team members Effectively manage...

Duty Manager

3 months ago

Marlow Buckinghamshire, United Kingdom PropRec Search Full time €33,000

The Role - Duty Manager

This luxury business services company is looking for a talented and professional Duty Manager to join their team. This is a great opportunity to join a highly successful company during an exciting period of growth. This is a permanent role working Mondays through Fridays between 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM.

What’s in it for you as Duty Manager?

  • Great pay and benefits
  • An opportunity to work for a successful and growing company
  • Fantastic training and a chance to work for a company who will support your development
  • A luxury 5* working environment
  • Genuine career progression potential

What will you be doing as Duty Manager?

  • Strive to achieve a comprehensive understanding of customers’ business needs and requirements
  • Ensure the smooth running of the building/s - offering exceptional customer service to ensure clients’ needs are taken care of, overseeing maintenance and repair issues, staff management
  • Work with sales and marketing team to ensure vacant space in the building is filled as quickly as possible
  • Responsibility for tours of the building to prospective clients Maintain a strong focus on P&L and cost control, while ensuring 5* customer service is upheld at all times
  • Responsibility for P&L reporting, revenue generation reporting, etc
  • Oversee customer contract renewals - lead negotiations with customers, seek to retain customers wherever possible, and report on profitability of contract renewals
  • Ensure the on-site team are trained in all products, IT/telephony, the renewal process, and customer information
  • Manage the performance of the on-site team, holding regular reviews and 1-2-1s

What experience are we looking for in a Duty Manager?

  • General Management experience in a commercial building - such as an office, hotel, gym/Fitness centre, events space, etc.
  • Experience working in a commercial, B2B, customer-facing environment with a strong emphasis on 5* customer service
  • Experience in team management and related general HR knowledge Experience in P&L responsibility, including P&L reporting
  • A passion for delivering 5* customer service
  • Negotiation skills, able to negotiate with diplomacy and tact
  • Excellent communication skills, good organisation and planning skills

Personal attributes required as a Duty Manager:

  • A positive, friendly professional personality, able to motivate others
  • Confident dealing with a range of people, from visitors to senior business management
  • Strong commercial acumen with financial and budgetary business awareness
  • Skilled at multi-tasking and handing conflicting priorities
  • Good negotiation skills, able to show tact and diplomacy
  • A passion for 5* customer service
  • A self-motivated problem solver
  • Able to manage others

If you are passionate about customer service and want to further your career within an exciting and dynamic organisation, then this Duty Manager role is for you. Please apply online with your CV today

Job Types: Full-time, Permanent

Pay: £33,000.00 per year

Schedule:

  • Monday to Friday

Education:

  • A-Level or equivalent (preferred)

Experience:

  • General Management: 3 years (required)

Work Location: In person - Marlow UK