Evening Customer Service Centre Advisor

4 days ago


Bath Somerset, United Kingdom GAP Group Limited Full time

Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors.

As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them.
Processing all hire desk administration including customer and supplier
maximise sales opportunities
• Resolving customer complaints and supplier issues efficiently

Excellent customer service skills with a focus on increasing sales
• Proficient IT skills with working knowledge of MS Office including
Outlook and Excel
• Although a survey hire background would be great, as long as you have
a proven passion for customer service and the drive to learn we can
help with the rest.

We're looking to recruit the best talent the industry has to offer to help us grow even further.

As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline,


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