Operations Manager

2 weeks ago


Bickleigh Devon, United Kingdom Hearts Together Full time
About Hearts Together Hearts Together is a Plymouth based charity providing support and accommodation for patients, carers and relatives and also healthcare professionals and trainees working in the local healthcare centres. Hearts Together has big plans for the future and the role of Operations Manager is key to its success. Our day-to-day operations are extremely busy and we have a number of new projects which are due to come online which is very exciting. Ensuring that we provide a safe and welcoming environment for our guests and our team is hugely important and continuous improvement is at our heart. We are not just looking at what we do today but how we will do things in the future and how we can successfully scale our operation to meet our long-term ambitions. Hearts Together is an organisation which encourages its team members to actively contribute their thoughts and ideas and to work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You will be able to work to your strengths and to share your successes and learning with the wider team who will in turn look to share their experiences and learning with you. At the heart of all we do are our guests, first and foremost we exist to support them and in your new role you will have the opportunity to get to know our guests first-hand and to make a positive difference to their lives. The role of Operations Manager sits within the Management Team. The Role The role of Operations Manager is critical to the long-term sustainability of the charity and plays a pivotal part in ensuring that we remain both relevant and necessary. This role involves

: Oversight and responsibility for the day-to-day delivery of guest services Line management and HR responsibility for the operational team Oversight and responsibility for health and safety organisation-wide Implementation and delivery of new guest services Review and development of existing guest services IT/technical responsibility

system admin/super-user Reporting and responsibility for specific budgets Guest/beneficiary satisfaction

ensuring consistently high standard of service and satisfaction is achieved across all areas Impact and outcome tracking/reporting Training/mentoring/performance management Support with grant application preparation and reporting Deputising for the CEO in operational matters Facilities/estates management Stakeholder engagement/relationship management Events organisation/support Representing Hearts Together externally at networking events, including occasional evening work. Travel as required to meet with supporters, beneficiaries and key stakeholders. Person Specification: Essential Requirements: Strong HR background in terms of leading others and managing HR matters/employee relations Demonstrable experience of working to targets and delivering quality outputs collaboratively with others Confident and sophisticated communicator Strong customer/supporter focus, with excellent interpersonal skills The ability to manage conflicting priorities in a fast-paced customer focused environment Financial and business acumen

ability to draft budgets, report on variances and interpret financial data Strong report writing skills Knowledge and experience of facilities management and health and safety, including food hygiene, risks assessments and policy writing Confident and proficient in the use of IT systems as a user admin/super-user level Highly motivated, with a strong work ethic A team player, happy working within a flat hierarchy Desirable Requirements

: An undergraduate degree or professional qualification in a relevant field Experience within the Charity sector Experience of hotel/hospitality management Experience within the health/social care sector

TPBN1_UKCT
  • Finance Manager

    3 weeks ago


    Bickleigh, United Kingdom Ventro Group Full time

    Due to rapid growth, we are seeking a Finance Manager as part of our finance team based in Plymouth. We are looking for the postholder to take the lead on management accounts and to provide oversight across the day-to-day finance team. This is a hands-on role as part of a dynamic and growing team which is likely to evolve over time. The Finance Manager...

  • Management Accountant

    3 weeks ago


    Bickleigh, United Kingdom Ventro Group Full time

    Ventro, Firntec and LivGreen are an exciting group of companies focused on fire-safety services and net zero retrofit. Due to rapid growth, we are seeking a Management Accountant as part of our finance team based in Plymouth. Key duties: * Responsibility for completing management accounts and all balance sheet reconciliations * Working with the...

  • Security Manager

    2 weeks ago


    Barnstaple, Devon, United Kingdom Staffline Operations Full time

    As the Security Manager and spearhead of the Security team, you're the first point of contact for the building management team, tenants and all the Security team staff through leadership of your supervisors. You are responsible for the entire building security and as such need to lead by example and ensure that all of your staff are both welcoming and...

  • Finance Manager

    3 weeks ago


    Bickleigh, United Kingdom Ventro Group Full time

    Due to rapid growth, we are seeking a Finance Manager as part of our finance team based in Plymouth. We are looking for the postholder to take the lead on management accounts and to provide oversight across the day-to-day finance team.This is a hands-on role as part of a dynamic and growing team which is likely to evolve over time.The Finance Manager will...

  • Management Accountant

    3 weeks ago


    Bickleigh, United Kingdom Ventro Group Full time

    Ventro, Firntec and LivGreen are an exciting group of companies focused on fire-safety services and net zero retrofit. Due to rapid growth, we are seeking a Management Accountant as part of our finance team based in Plymouth.Key duties: * Responsibility for completing management accounts and all balance sheet reconciliations * Working with the operational...

  • Operations Manager

    6 days ago


    East Devon, Devon, United Kingdom Zapsa Full time

    Zapsa LTD is a specialist Talent Acquisition Consultancy working in the Renewable Energy, Environmental, IT, and Sustainability sectors. Our client provides Civil engineering solutions and traditional construction services across the UK. Due to continuous growth, they are seeking an experienced Operations Manager to join their team in Devon. About the Role...

  • Talent Acquisition

    2 weeks ago


    Bickleigh, United Kingdom Ventro Group Full time

    Firntec are on a fast and exciting growth journey as a building safety consultancy specialising in fire safety; We are currently looking for a motivated, driven and passionate individual to join our Talent Acquisition team supporting Firntec with the continuous recruitment. Talent Acquisition will recruit, headhunt and fill internal roles as well as working...

  • Plumber Multi

    2 weeks ago


    Bickleigh, United Kingdom Build Recruitment Full time

    Multi Trade Plumber 34k + van & fuel card Plymouth About Us: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organizations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in...

  • Talent Acquisition

    2 weeks ago


    Bickleigh, United Kingdom Ventro Group Full time

    Firntec are on a fast and exciting growth journey as a building safety consultancy specialising in fire safety; We are currently looking for a motivated, driven and passionate individual to join our Talent Acquisition team supporting Firntec with the continuous recruitment.Talent Acquisition will recruit, headhunt and fill internal roles as well as working...

  • Plumber Multi

    2 weeks ago


    Bickleigh, United Kingdom Build Recruitment Full time

    Multi Trade Plumber34k + van & fuel cardPlymouthAbout Us:Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organizations throughout the built environment - from executive to operative level.With offices in London, Manchester and the Southwest, we specialise in Housing,...

  • Roofer- Plymouth

    2 weeks ago


    Bickleigh, United Kingdom Build Recruitment Full time

    Roofer 32-34k + van & fuel card Plymouth About Us: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing,...

  • Operations Manager

    2 weeks ago


    East Devon, Devon, United Kingdom Zapsa Full time

    Zapsa LTD is a specialist Talent Acquisition Consultancy working in the Renewable Energy, Environmental, IT, and Sustainability sectors. Our client provides Civil engineering solutions and traditional construction services across the UK. Due to continuous growth, they are seeking an experienced Operations Manager to join their team in Exeter. About the...


  • East Devon, Devon, United Kingdom Girling Jones Ltd Full time

    We are looking to procure an experienced "Operations Manager" from a manufacturing background to join a Devon based company with hugely exciting growth plans. They specialise in the Design, Manufacture and Installation of bespoke Leisure Facilities across the UK, America and Canada. Their projects range from £50k - £2m in value and their pipeline of work...

  • Roofer- Plymouth

    2 weeks ago


    Bickleigh, United Kingdom Build Recruitment Full time

    Roofer32-34k + van & fuel cardPlymouthAbout Us:Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.With offices in London, Manchester and the Southwest, we specialise in Housing, Construction,...


  • Bickleigh, United Kingdom Build Recruitment Full time

    Compliance Officer Plymouth Permanent contract Immediate Start About Us: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we...


  • East Devon, Devon, United Kingdom Zapsa Full time

    Zapsa LTD is a specialist Talent Acquisition Consultancy working in the Renewable Energy, Environmental, IT, and Sustainability sectors. Our client provides Civil engineering solutions and traditional construction services across the UK. The ideal candidate will have a strong background in utilities and civil engineering, exceptional leadership skills, and a...

  • Skilled Labourer

    2 weeks ago


    Bickleigh, United Kingdom Build Recruitment Full time

    Skilled Labourer Exeter, Devon About Us: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction,...

  • Skilled Labourer

    2 weeks ago


    Bickleigh, United Kingdom Build Recruitment Full time

    Skilled LabourerExeter, DevonAbout Us:Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities...


  • Bickleigh, United Kingdom Build Recruitment Full time

    Compliance OfficerPlymouthPermanent contractImmediate StartAbout Us:Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.With offices in London, Manchester and the Southwest, we specialise in...

  • Operations Manager

    3 weeks ago


    Exeter, Devon, United Kingdom Zenoot Ltd Full time

    A global manufacturer of precision components has a new vacancy for an Operations Manager to join the team. Responsible for improving productivity, driving continuous improvement and developing operational efficiency, candidates are sought with experience working in a complex manufacturing/engineering environment. The Role Work as part of the senior...