Support and Operations Coordinator

The Company
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of
continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
We are currently recruiting an Operations Support Coordinator based at our Wolverton site (MK12 5PT). The working pattern for this role is Monday to Friday, 2200 to 0600, with possible overtime.
This is a full-time permanent position offering a salary of £32,070.16 and a shift allowance of £1,872 per annum.
As an Operations Support team member, you will manage daily administration and stock at the Wolverton site, including processing Goods-In and Goods-Out and addressing customer and delivery inquiries professionally.
Benefits
Up to 25 days’ holiday per year
Opportunity for Unpaid Leave
Health cash plan
Company pension scheme
Cycle to work scheme
Employee referral scheme
Critical Illness Cover
Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
Employee benefits i.e., Free eye test*, up to 25% off gym membership, high street vouchers
Free access to 24/7 online GP, mental health support service, Life Events Counselling and Care Concierge Service
Tailored development and career opportunities
Additional key tasks:
Follow health and safety procedures and report concerns to your manager.
Report accidents and investigate to prevent recurrence.
Conduct cycle counts and address discrepancies promptly.
Maintain stock records in WMS and assist with related queries.
Manage customer relationships and resolve issues efficiently.
Handle inbound, outbound, and returns requests accurately.
Communicate any issues with Yusen or customer expectations quickly.
Key requirements
Previous experience in inventory control or warehouse administration, with a broad range of experience.
Proven ability to interface effectively with customers.
Demonstrated experience in managing.
Strong administrative skills.
Quick learner with the ability to adapt to new systems rapidly.
Ability to work under pressure.
Excellent communication skills, both written and verbal.
Proficient in Microsoft Office Suite, including Outlook, Excel, and Word.
In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process.
Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.
We thank all applicants for their interest, however, only those under consideration will be contacted.
Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential. Yusen Logistics are proud to be a ‘Disability Confident Committed’ employer.