Head of Student Product

2 weeks ago

London, United Kingdom American Express Full time

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry.
The American Express Network enables over $1.6 trillion in annual spend and serves card Issuers and Acquirers in over 190 markets worldwide. Network and Acquirer Solutions (NAS) operates the American Express Global Network with the highest levels of performance, security, and integrity; and is supporting Network coverage expansion by onboarding new Network Issuers and Acquirers and launching a new Network in China. The NAS Product Development & Management team is focused on delivering innovative products, services, and capabilities that anticipate the needs of customers – the team is enabling more types of payments, supporting new use cases, and crafting compelling value propositions for issuers, merchants, acquirers, businesses, and consumers.
Product Managers within the Network Product team play a critical role in leading the vision, strategy, and development of American Express’s emerging payment solutions. This exciting role will offer a dedicated product management leader the opportunity to drive the end to end development and management of new payment products such as Real Time Payments, Push Payments, Cross Border Payments, etc. and will provide the opportunity to stay on the cutting edge of innovative and groundbreaking digital payment solutions. Drive the product vision, strategy, and value proposition for the Multi-Rail Payment capabilities.
Conduct market and user research, identify market trends, perform quantitative and qualitative analyses, and evaluate the competitive landscape to find opportunities to further improve the product value proposition and refine the product roadmap.
Collect and synthesize product data to drive actionable insights and steer the product strategy.
Assess commercial viability – and improve revenue window on new product solutions and offerings. Promote product development prioritization accordingly.
Partner with Product Development teams to groom, prioritize, and execute on the product backlog in an agile environment.
P&L owners, product development, engineering, data, analytics, other product management teams, etc.) Comfort with ambiguity – ability to draw from market & user research / competitive analysis to syndicate a view of required solution characteristics, and features and or to define segments within which existing products should be deployed.
A solid understanding of the strategic drivers for a competitive value proposition, and effective market deployment
Knowledge of payments industry and innovative technologies, ideally expertise in digital payments.
Project management experience: Familiar with Agile and Scum methodologies.
High-intellectual curiosity, creative and critical thinker with experience in sophisticated problem solving and strategic thought leadership.
Excellent written and oral communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience. That means we prioritize their physical, financial, and mental health through each stage of life. Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Career development and training opportunities

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