Web Fulfilment Team Leader

1 month ago

South East England, United Kingdom Oliver Bonas Full time

We have a great opportunity for a Team Leader to join OB, in our Web Fulfilment Team here in our Warehouse. We will be looking to fill this role in the new year.

The shift pattern for this role will be Monday to Friday and Alternate Sundays 2:45pm-10:45pm. (There will need to be some flexibility required when covering shifts and during our Peak Periods)

As a Web Fulfilment Team Leader at OB, you will be responsible for overseeing picking, packing and the shipping of our products in line with OB picking and packing standards. You will support the Fulfilment manager to ensure the web pick and pack process runs smoothly and efficiently. You will line manage the team, coordinating their workloads via the tools provided while managing, training, and motivating them. You will develop your team by focusing on individual performance using KPIs to achieve high standards and lead by example bringing our values to life.

A bit about us

Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; its somewhere to build a career you are passionate about.

More about the role:

As an OB Web Fulfilment Team Leader you will...

  • Support, contribute and implement all aspects of change to working practices.
  • Work with the Fulfilment Manager to implement and monitor KPIs
  • Work with the Customer Services team to ensure all quality standards are met and maintained through effective communication and regular catch ups
  • Monitor and support the Assistant Team Leader in all nominated admin functions while managing and maintaining these in their absence.
  • Monitor and manage all pick and packing processes and advise the Head of Web Fulfilment on improvements with focus on improvements in productivity and efficiencies.
  • Support the Head of Web Fulfilment and Assistant Fulfilment Manager to manage, progress and develop the Warehouse Team Members
  • Ensure progress chats and appraisals are completed on time.
  • Communicate with the team on a regular basis to make them aware of priorities, targets, and operational requirements.
  • Answer questions from the team and support with ensuring they take pride in their work and that company standards are achieved throughout the fulfilment process.
  • Assist with preparing the weekly fulfilment rotas to ensure correct staffing levels.
  • Provide encouragement to the team, highlighting great performance as well as addressing any concerns.
  • Ensure adherence with all health, safety, and environmental policies

Bonas Benefits:

  • Generous employee discount up to 50% off all OB products
  • Free access to our 24-hour employee assistance programme with Care First offering financial, emotional and vocational support.
  • Flexible holiday 30 (including bank holidays) increasing to 35 days with length of service.
  • Annual discretionary profit related bonus scheme
  • Free membership for our Westfield Health Cash Plan or Private Medical
  • Auto-enrolment into our pension plan
  • Free access to our onsite gym
  • Cycle to work scheme.
  • Refer a Friend incentive.
  • Quarterly free lunch
  • Enhanced maternity, paternity, adoption and shared parental leave
  • Equity, Diversity and Inclusivity Voice network and EDI team
  • Mental Health First Aider support
  • Education and support throughout Looop eLearning platform

What we look for:

  • Good communication skills and the ability to influence others.
  • Role model the OB standards
  • Strong organisational skills
  • People management skills
  • Approachable and adaptable
  • Able to work under pressure
  • Must have a positive and professional manner.
  • Excellent attention to detail
  • Good IT skills, in particular warehouse management systems
  • Good planning skills and able to meet targets and deadlines.

JBRP1_UKTJ

  • Team Leader

    1 month ago

    South East England, United Kingdom Oliver Bonas Full time

    We have a great opportunity for a Team Leader to join OB, in our Web Fulfilment Team here in our Warehouse. The shift pattern for this role will be Monday to Friday and Alternate Sundays 2:45pm-10:45pm. (There will need to be some flexibility required when covering shifts and during our Peak Periods) As a Web Fulfilment Team Leader at OB, you will be...

  • Warehouse Fulfilment Supervisor

    7 days ago

    South East England, United Kingdom Oliver Bonas Full time

    We are seeking a highly skilled and experienced Warehouse Fulfilment Supervisor to join our team at Oliver Bonas. As a key member of the Web Fulfilment Team, you will be responsible for leading and motivating a team of warehouse staff to achieve exceptional customer service and operational excellence.You will work closely with cross-functional teams to...

  • Web Presence Optimizer

    6 days ago

    North East, United Kingdom Web-atrio Full time

    About Us\We are Web-atrio, a company based in the North East, seeking an experienced Full Stack Web Strategist to join our team.\This role is crucial for enhancing user experiences, website performance, and conversion rates. You will have a direct impact on business and brand growth by managing our digital landscape across multiple websites.\We are looking...

  • Web Presence Optimization Specialist

    2 weeks ago

    North East, United Kingdom Web-atrio Full time

    Role SummaryWe are looking for a seasoned Full Stack Web Development Lead to oversee the development, implementation, and maintenance of our websites. This is a fantastic opportunity to join a dynamic team and contribute to business growth through digital transformation.About You3 years of commercial experience in a full-stack web development role or...

  • Team Leader

    2 weeks ago

    South Creake, United Kingdom Team Full time

    A specialist case management and rehabilitation company are looking for a Team Leader to join its team in Stockton on Tees. The company are committed to the continuous learning and development of all its staff to enable them to realise their potential. Working with a supportive, friendly team with a shared commitment to company values you will receive...

  • Care Home Team Leader

    2 weeks ago

    South East England, United Kingdom Care UK Full time £14

    **A Rewarding Career with Excellent Benefits**Care UK, a multi-award winning care provider, invites applications for a Team Leader position at our Manor Lodge care home in Chelmsford. This exciting opportunity offers a chance to work closely with our dedicated team, fostering a collaborative environment where everyone feels valued and supported.With a...

  • Team Leader

    2 weeks ago

    south east england, United Kingdom Quest Employment Full time

    About Us: Quest Employment is partnering with a leading food production manufactory in Stevenage, committed to delivering high-quality products to customers. We are seeking a dedicated and experienced Food Production Team Leader to join their dynamic team.You can get further details about the nature of this opening, and what is expected from applicants,...

  • Web Development Leader

    7 days ago

    North East, Glasgow, United Kingdom Bright Purple Full time £65,000

    Join a dynamic team as a Senior Web Developer in Edinburgh or Aberdeen with Bright Purple. This hybrid role offers the chance to lead cutting-edge web development projects and grow your skills in innovative technologies.You will play a pivotal role in shaping our digital presence, developing a progressive web application from scratch, and taking charge of...

  • Web Operations Manager

    7 days ago

    South East England, United Kingdom Oliver Bonas Full time

    Are you a motivated and results-driven professional looking for a new challenge? Do you have experience in leading and motivating teams to achieve exceptional customer service and operational excellence?As a Web Operations Manager at Oliver Bonas, you will play a key role in driving business success by developing and implementing process changes to drive...

  • Team Leader

    11 hours ago

    South East England, United Kingdom Brook Street UK Full time €26,000

    Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Team Leader Location: Hatfield Salary: £13 per hour Job Type: Full-Time We are recruiting on behalf of our client, a highly reputable residential care provider, for an experienced Team Leader to join their dynamic team in...

  • Team Leader

    1 day ago

    South East England, United Kingdom Brook Street UK Full time €26,000

    Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Team Leader Location: Hatfield Salary: £13 per hour Job Type: Full-Time We are recruiting on behalf of our client, a highly reputable residential care provider, for an experienced Team Leader to join their dynamic team in...

  • Pension Client Fulfilment Co-ordinator

    1 day ago

    South East England, United Kingdom Dimensions Specialist Recruitment Ltd Full time

    Due to an internal promotion, my clients, a global leading financial services organisation is now seeking an additional Pensions Client Fulfilment Manager. **This is not your normal "pension’s admin" role and would be an ideal career opportunity for a pension’s administration professional who possesses some client interaction and project based...

  • E-commerce Team Lead

    7 days ago

    South East England, United Kingdom Oliver Bonas Full time

    Oliver Bonas is a fast-paced and dynamic retail business, seeking an experienced E-commerce Team Lead to join our Warehouse team in the UK. As a key member of the Web Fulfilment Team, you will be responsible for leading and motivating a team of warehouse staff to achieve exceptional customer service and operational excellence.The successful candidate will...

  • Survey Team Leader

    2 weeks ago

    South East England, United Kingdom Anderselite LTD Full time

    At Anderselite LTD, we are seeking a highly experienced Survey Team Leader to join our team. This role requires strong leadership skills and technical expertise in land and utilities surveying.As a Survey Team Leader, you will be responsible for leading multiple survey teams and ensuring excellent safety, standards, and quality throughout the project. Your...

  • Care Team Leader

    2 weeks ago

    South East England, United Kingdom Friends of the Elderly Full time £30,000

    Job SummaryWe are seeking a highly skilled and compassionate Care Team Leader to join our team at Friends of the Elderly. As a key member of our care team, you will be responsible for providing exceptional support to older adults in their homes.

  • Nursery Room Leader

    7 days ago

    South East England, United Kingdom KiddyKare Ltd Full time

    Job DescriptionWe are seeking a dedicated and passionate Third in Charge/Nursery Room Leader to join our well-established independent nursery in Thames Ditton. This is a full-time role, working between 32 and 42 hours per week.Key Responsibilities:Lead, mentor and inspire a team to deliver exceptional care and education to all children.Act as Deputy...

  • Team Leader Care

    2 weeks ago

    South East England, United Kingdom Care UK Full time €14

    Exciting opportunity for a Team Leader to join the team on days or nights at Manor Lodge care home in Chelmsford. Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. £13.50 per hour plus excellent benefits 45 Hours per week Days - 8am - 8pm Nights - 8pm - 8am Are you a passionate...

  • Team Leader Care

    2 weeks ago

    south east england, United Kingdom Care UK Full time

    Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. The Role Leading and supervising...

  • Nursery Team/Room Leader

    2 weeks ago

    South East England, United Kingdom Blom and Blom Full time €14 - €16

    Room Leader Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. An opportunity has become available for a Senior Early Years Practitioner / Room Leader at an independent children's day nursery in New Malden. The nursery setting places a strong emphasis on staff...

  • Nursery Team/Room Leader

    2 weeks ago

    South East England, United Kingdom Blom and Blom Full time €14 - €16

    Room Leader Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. An opportunity has become available for a Senior Early Years Practitioner / Room Leader at an independent children's day nursery in New Malden. The nursery setting places a strong emphasis on staff...