Facility Support Assistant

8 hours ago

Maidstone Kent, United Kingdom Mears Group PLC Full time

Facilities Support Administrator
Office Based / Fulltime / Permanent
40 hours per week Monday – Friday
Our Kent Facilities Management branch supports two major NHS Trusts in the Kent region. The branch is responsible for administering all activities related to delivering facilities management services across multiple buildings. Some of our core repair and maintenance functions include – Gas, Electrical, Lifts, Water and General plumbing and building works.
We are seeking a proactive and organised Facilities Support Administrator to join our team in Maidstone. In this role, you will provide vital administration and helpdesk support across the FM contract, ensuring smooth day-to-day operations. You will coordinate with subcontractors, suppliers, and internal teams to deliver a seamless service, while efficiently scheduling engineers’ diaries to meet Service Level Agreements and plan routes with both economy and effectiveness in mind. In addition, you will support management with a range of administrative duties, including MCM system management, job closures and final document submissions, operative diary management, and general office administration. Strong administrative experience, with the ability to manage systems, documentation, and office tasks accurately.
Customer service experience, ensuring a responsive and professional approach to client and helpdesk support.
25 days annual leave plus bank holiday
~ Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
~ Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
~ Family friendly policies

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
If you need any help with your application process, we are here to support you. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates.

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