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IT Systems Administrator
4 months ago
ERP Systems Administrator / IT Systems & Support Analyst £40,000 Salary - Permanent Role
Hammersmith, London - Hybrid - 3 Days on-site & 2 Days remote
At Infinite Talent we are currently working alongside a leading retail brand who are currently looking for a motivated IT professional to join their team and contribute to the success of their organisation. Working closely with Supply Chain Operations and Finance associates to address technical issues and support-related queries. This includes user account management, testing new software releases and fixes to existing systems.
Facilitate end-user IT training (primarily ERP) through in-person sessions, with additional virtual sessions to support colleagues based in the US and Hungary.
Roll out the implementation of an internal ticketing system, as well as ongoing management and prioritisation of tickets based on importance and ease of implementation.
Technical lead for business continuous improvement/projects, the Technical Analyst will spearhead initiatives such as improvements in the direct-to-consumer selling platform.
Collaboration and communication with internal and external stakeholders on IT matters i.e. system issues / upgrades / ongoing tickets.
Support end-users in creating and managing business reports, primarily using MS Office applications, ensuring the accuracy and relevance of business insights.
