Relationship and Account Manager in Newcastle upon Tyne)

4 weeks ago


Newcastle upon Tyne, United Kingdom Ad Warrior Ltd Full time

Relationship and Account Manager

Location: Cobalt Business Park, North Shields (With Element of Travel)

Salary Competitive plus Commission

Hours: 8:30/9am - 4:30/5pm Mon - Friday

Our client is committed to providing building compliance and survey services. Their innovative approach and dedication to excellence have established them as a leader in the Compliance & Environmental services sector. They believe in building strong, lasting relationships with their clients, guiding them through complex environmental regulations and practices with ease and expertise.

The Role

They are seeking a proactive and personable Relationship Manager / Account Manager to join their dynamic team. This role is perfect for someone with a knack for nurturing client relationships and a subtle touch of salesmanship.

While the position has a sales element, it is geared more towards consultative selling rather than aggressive sales tactics. The ideal candidate will possess a blend of interpersonal skills to manage client accounts effectively and the strategic acumen to identify and seize opportunities for business growth.

Key Responsibilities

* Client Relationship Management: Serve as the primary point of contact for client accounts, ensuring all aspects of their services meet their needs and expectations. Build and maintain strong, long-lasting client relationships.

* Consultative Selling: Understand the specific needs of clients and offer solutions that align with their compliance & environmental goals and objectives. This involves a more nuanced, consultative approach to selling, emphasizing advisory and support over hard selling.

* Account Growth: Identify opportunities for account growth and collaborate with the service teams to capitalize on these opportunities.

* Feedback and Reporting: Collect and analyse client feedback to inform service improvements. Prepare and present reports on account status and growth opportunities to senior management.

* Market Awareness: Stay informed of industry trends, regulatory changes, and competitive landscapes to position their services advantageously.

Skills and Qualifications

* Strong understanding of sales principles and customer service practices.

* Excellent communication, negotiation, and presentation skills.

* Ability to build rapport and collaborate with clients and team members at all levels.

* Strategic thinker with an analytical mind and strong problem-solving skills.

* Comfortable working in a fast-paced and dynamic environment.

Benefits

* Competitive salary with performance-based bonuses.

* Opportunities for professional development and career growth.

* A supportive and collaborative team environment.

* Monthly Incentives.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.

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