Customer Account/ Project Manager

1 month ago


Little Marlow Buckinghamshire, United Kingdom Leap Talent Full time

Recommended by The Drum and a Top 100 Independent Agency, this integrated design agency is recognised by its client-first approach with a 9.3 customer satisfaction RAR rating, and is proud to have earned the Great Place To Work® Certification™ for their commitment to looking after and supporting their employees. Offering a forward-thinking and energetic client services team they provide a family-friendly culture, never let you work on your birthday, take you away for the weekend every year as a thank you, and provide a self-improvement budget to further your skills and career.
As Account/Project Manager you’ll manage day-to-day contact with your accounts and projects, building valued relationships that grow and flourish with regular client liaison from understanding briefs to providing feedback and managing expectations. You’ll support and work closely with the Account Director and liaise regularly with the creative studio to get the absolute best for their clients. You’ll have overall responsibility for project delivery, guiding and assisting internal team members and working together to seamlessly plan workflow, ensuring budgets are met and exceptional work delivered.
Responsibilities for this Account/Project Manager -

Manage the running of campaigns and projects from brief to completion
Client communication - building relationships, handling expectations and managing feedback
Interrogate, write and deliver briefs to the studio, quality checking, and feeding back on creative against the brief
Work closely with internal teams including Design, Digital and Copy
Plan workflow - build realistic project plans that enable deadlines to be met
Management of finances - monitoring all budgets and costs on jobs to ensure projects are delivered within budget
We’d love to speak to existing Account Managers and Project Managers seeking a fresh challenge, as well as Junior Account Managers and Junior Project Managers, or Senior Account Executives and Project Coordinators ready for their next step.
About the agency - This integrated creative agency focuses on strategic thinking and beautifully executed creative ideas. Ambitious and passionate about their craft, they’re dedicated to building strong relationships, getting to the heart of strategic issues, and pushing creative boundaries that excite audiences. Experts in their field who love their craft, they enjoy performing innovative design work that stands out and are proud of what they produce.
Benefits on offer for this Account/Project Manager role -

~ Starting salary of circa £30-35K depending on experience
~23 days holiday, PLUS a day off on your birthday
~ Company pension
~ Private healthcare including dental and optical cover
~ Company Profit Share Scheme
~ Opportunities to grow your learning and development, including 5 days Professional Development per year
~ Hybrid working flexibility
~ Regular company events and socials (recent company event was a weekend trip to Spain)
~ Beer fridge, pool table and an occasional office dog

The agency is based near Marlow (close to train links) and offers hybrid working flexibility.
For the Account/Project Manager full job spec - and support throughout the recruitment process - click to apply


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