Analyst I
4 weeks ago
Looking for a challenge in one of the world’s largest airfreight logistics organisation and a FTSE 100 company?
In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.
As the logistics and cargo brand of the International Airlines Group, you will work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling as we build and shape a new logistics company. Drive service improvements based on data and industry best practice.
Support a robust and valued Problem Process, driven by data to provide accurate service performance.
Use data driven analysis of the Problem Process with clear insights to deliver service tactical and strategic improvements.
Ensure that services and key processes meet SLA, and quality standards and conform to compliance requirements.
Support a root cause and problem analysis culture across the IAG Cargo IT organisation and supply chain, to reduce incidents.
Deliver value working within a SIAM model to improve IT performance and efficiency.
Deliver on a number of projects, the breadth and complexity of which will vary depending on experience.
This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities
IAG Cargo IT Senior Leadership Team
ITIL Foundation
Embracing and managing both business and IT change as necessary to help shape future direction
Effective senior stakeholder management, balancing and finding compromises between opposing views and opinions
Business partnering, working as a valued partner with senior stakeholders across a diverse operation, delivering avalue-addedservice to business customers.
Fluent written and spoken English.
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