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Store Manager Permanent contract Full time
4 months ago
STORE MANAGER OPPORTUNITIES - Ilkley opening August 2024
Contract Type
Full-Time Permanent
Hotel Chocolat has built a strong position as the UK’s favourite premium chocolate brand.
We offer a range extending from luxury giftable chocolates to alcohol, coffee and our pioneering drinking chocolate system; We’re looking for a passionate Store Manager to lead our retail team.
You’ll be a people focussed and confident leader with spirit and passion in line with our products, people and values to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every guest.
Provide excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of Hotel Chocolat vision and values.
Drive store sales and profit plan and take action to maximise performance.
Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.
Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
Natural leadership qualities to get the best of your high performing team both individually and as a whole.
A passion for chocolate, our brand and for giving the best service to our guests.
Incentives based on performance
~50% unlimited staff discount to treat yourself and your friends and family
~70% discount of a stay in our Hotel in St Lucia
~ We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working
~ We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.
We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.
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