Loss Adjuster Regional Manager

2 weeks ago

Worcester Worcestershire, United Kingdom Stride Resource Management Ltd Full time

Stride Resource are currently recruiting for an experienced Regional Manager (Loss Adjusting) to join a high quality Claims Management business, to develop and grow our clients outstanding Property Division.
The company takes pride in the quality, experience and passion of its staff. The role of the Regional Manager is a position to support the Head of Property for the overall development and maintenance of the activities in the allocated region to obtain maximum efficiency, quality, service and profitability for the Property Division comprising of field staff.

You will be responsible for supporting the Head of Property with allocation of work throughout the team, compliance with service level agreements, the quality of our clients product, team productivity and fee income.
Responsible for leading and managing a team of Property Field Adjusters circa 7-9, setting performance objectives and ensuring company service delivery adhered to
To support Head of Property in identify and proactively address employee issues, such as performance and day to day needs to ensure highest levels of service delivery resulting in excellent customer satisfaction.
To work collaboratively with the other Head of Departments, Customer Support Team and other business units; To support and develop and manage operational efficiency to provide the best quality service whilst maximizing returns.
Deal with HNW / MCL claims on request (likely no more than 5 new claims pcm).
To promote the company ethics and values, focus on what matters to the customer and promote client's insurance brands.

Monitoring performance of your team members
Ensuring quality of the Property products
Identification and delivery of training needs and requirements for team and clients
Discretionary company bonus
~25 days annual leave, rising to 27 after 3 years' service and 30 days at 5 years' service.
~ Additional day off for your birthday
~5 % Contributory Pension
~ Private Health Care
~ Long service Awards
~ EAP
~ Enhanced maternity, adoption, paternity and sick pay
~ Electric Vehicle scheme (after induction)
~ Cycle to work scheme
~ Holiday purchase scheme
~ Career development and progression opportunities

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