Business Systems Analyst

3 weeks ago


United Kingdom Harrow Council Full time

Overview

This is a fantastic opportunity to join the Peoples Business Systems Service as a Childrens ICT Business Systems Analyst. The Peoples Business Systems Service delivers the commissioning, implementation and development of Adult and Children’s Social Care case management system which in Harrow is currently Mosaic.

Harrow has an outstanding record in delivering an effective case management system, that is constantly improving and supporting social care staff to spend more time with clients through efficient customer facing improvements.


About You

We will always want to do more and achieve better for our vulnerable adults and young people, such is our aspiration. We therefore seek applications from committed professional who can demonstrate the following abilities/experience: 

  • Experience or suitable knowledge and understanding of the role of working as a Business Systems Analys t , and how this role provides key functions within the Peoples Business Systems Service. The post holder will undertake full life-cycle bespoke development and system integration projects within Childrens Services.
  • You will be able to configure and develop workflow, electronic forms and reference data within a Social Care Case Management system.
  • Ability to take a proactive leading role collaborating with key stakeholders to identify/respond to business problems and improvement opportunities, define business needs and system requirements and deliver solutions that will enable business improvement and transformation.
  • Undertake business process mapping and renewal assisting with the interpretation of business processes and mapping these onto the ICT systems.
  • Administration of Directorate ICT change control procedures.

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